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About the Role
As an Assistant Sales Manager at an Artemis Wax–owned European Wax Center, you will lead the front desk sales team and set the standard for the guest experience. You will model strong sales performance, coach and develop our Sales & Guest Experience Associates, and help the Center Manager run the center day to day. This is a sales leadership role and great preparation for growing into a Center Manager role with proven success. This Team Member must uphold the Artemis Wax Core Values: We are Team Players, We Play to Win, We Bring the Energy, We are Committed.
Responsibilities
- Model sales performance and coach and develop Sales & Guest Experience Associates.
- Meet sales goals for service packages and memberships.
- Foster a guest-centric environment in a fast-paced setting.
- Set the standard for the guest experience and hold the front desk team accountable.
- Lead by example at the front desk, following check-in and booking procedures, scheduling accurately, and maintaining conversion and prebooking standards.
- Manage the center day to day in the absence of the Center Manager.
- Meet regularly with the Center Manager to set direction and review performance.
- Provide recognition and feedback to the team.
- Ensure the center meets brand standards at all times.
- Manage the center’s performance across revenue and sales performance metrics.
- Review results daily, coach the right behaviors, and plan ahead.
- Create action plans with the team to improve daily, weekly, monthly, and annual performance.
- Help manage guest traffic, conversion, and staffing to deliver strong results.
- Support center operations, including payroll, ordering, and compliance.
- Review the appointment schedule to catch and correct booking errors.
- Assist with processing membership payments as assigned by management.
Requirements
- One year of supervisory or leadership experience in a sales role.
- Proficiency in Microsoft Office.
- Demonstrated results-oriented leadership.
- Self-motivated and process focused.
- Team member centric.
- Professional and committed to our values.
- Outstanding communication skills.
- Must be able to work effectively in a fast-paced environment.
- Must be able to communicate with others.
- Must be able to accept constructive feedback from direct supervisors.
- Must be able to change activities often and cope with interruptions.
- Must be able to stand or sit for up to 8 hours per day.
- Must be able to move between several tasks happening at the same time.
- Must be able to lift up to 30 lbs. occasionally.
- Talking and hearing occur continuously when communicating with guests, team members, and leadership.
- Job duties, tasks, and schedule may change to meet the needs of the business.
- Full availability is required.
Skills
- Sales
- Leadership
- Communication
- Microsoft Office
Location
- NY - Garden City - Garden City, NY
Work Type
- Full Time
Experience Level
- Entry
- One year of supervisory or leadership experience
Education Level
- High School
- Bachelor’s degree or equivalent related experience
Salary/Compensations
- $20.00 - $23.00 Base+Commission/month
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Employee discount
About the Company
- Artemis Wax–owned European Wax Center