General Manager at The Container Store Inc. | Garden City, NY, US | Rezi

General Manager at The Container Store Inc.

General Manager

The Container Store Inc. · Garden City, NY, US

1 weeks ago

General Manager

The Container Store Inc. · Garden City, NY, US

11 days ago
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About the Role

The General Manager is the leader of the store, responsible for managing the values and attitudes of their team to provide exceptional customer service, drive business, and achieve goals. This role leads a management team including Visual Sales Manager, Training Manager, and Operations Manager.

Responsibilities

  • Build effective teams and develop talent.
  • Drive engagement by collaborating with the Area Director and Store Managers.
  • Communicate effectively with staff, Area and Regional Directors, and customers.
  • Instill trust and ensure accountability.
  • Lead by example on the sales floor.
  • Improve results by identifying and achieving payroll and sales goals.
  • Manage payroll expenses and labor plans efficiently and effectively.

Requirements

  • Engage with people and make connections.
  • Connect with customers and team members through clear, concise, compassionate communication.
  • At least ten years of leadership and coaching experience focused on team development and goal achievement.
  • Successfully guided employee career growth and development.
  • Mastery of written and oral communication skills.
  • Strong time management and organizational skills to lead a store team to achieve excellent results in a changing retail industry.
  • A heart for service and a passion for selling by understanding customer needs and offering suggestions.
  • Eagerness to learn how technology and selling work together for exceptional customer experiences.
  • Pride in work and ownership of the store.
  • Desire to delight people and share that at The Container Store.
  • Promotes a smoke-free, drug-free environment.

Skills

  • Leadership
  • Team Management
  • Talent Development
  • Customer Service
  • Sales
  • Communication (Written and Oral)
  • Time Management
  • Organizational Skills
  • Coaching

Location

  • Store Location

Work Type

  • Full-time

Experience Level

  • 10+ years of leadership and coaching experience

Salary/Compensations

  • $80,000 - $90,000 per year

Benefits

  • Competitive health, dental, and vision plans
  • 401(k) retirement savings plan with investment guidance
  • Unique "1equals3" website for benefits information and company updates
  • Competitive sick pay and PTO plan
  • Basic life insurance
  • Disability insurance options
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Flexible spending accounts (FSAs)
  • Parental leave policies
  • Adoption and surrogacy assistance
  • Fertility & maternity support program
  • Paid holidays
  • Gym membership discounts
  • Qualified transportation benefits program
  • Product discounts
  • Service awards and retirement gifts
  • Recognition for exemplifying core principles and daily contributions
  • Participation in Employee Resource and Affinity Groups
  • Community involvement opportunities

About the Company

  • Established in 1978, The Container Store is the leading specialty retailer of storage and organization products in the United States.
  • Offers creative, multifunctional, customizable storage and organization solutions.
  • Helps customers save time, save space, and improve their quality of life.
  • Fosters a culture built around Foundation Principles.
  • Promotes a fun and collaborative work environment.

Equal Opportunity

  • Equal Opportunity Employer
  • Complies with the Americans with Disabilities Act