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Don't guess if your resume is good enough.
See how it scores against the Full time Sport Advisor posting at Decathlon — free, in seconds.
About the Role
As a Sport Advisor (Sales Assistant), you will be the heart and soul of the customer experience, welcoming sport enthusiasts, guiding them through products and services, and ensuring a smooth shopping journey across all channels.
Responsibilities
- Deliver exceptional customer experiences by providing tailored product and service solutions.
- Connect with customers across all channels to understand their needs and guide them towards the best solutions.
- Present various products and services that meet diverse needs and budgets.
- Cultivate positive relationships with customers to foster loyalty.
- Actively promote and sell our offer through various channels.
- Offer different payment options and provide basic repair and personalisation services.
- Create and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration.
- Ensure clear and accessible product information to help customers make informed decisions.
- Maintain accurate stock levels and ensure product availability.
- Maintain a safe store environment and protect customer data.
- Develop visually appealing and effective product displays.
- Support sustainability through responsible waste management and promoting eco-friendly products and practices.
Requirements
- Have a genuine passion for sports and enjoy sharing your knowledge and enthusiasm.
- Are dedicated to providing exceptional customer service and building positive relationships.
- Thrive in a team environment, value collaboration and cooperation.
- Possess strong interpersonal and communication skills.
- Are resourceful, adaptable, and able to think critically.
- Manage your time effectively, prioritise tasks, and maintain a high level of efficiency.
- Demonstrate a commitment to continuous learning and personal development.
- Possess strong emotional intelligence, including empathy and self-awareness.
- Comfortable working in a dynamic retail environment, including weekends and holidays.
Skills
- Customer service
- Sales
- Communication
- Interpersonal skills
- Problem-solving
- Time management
- Collaboration
- Adaptability
- Emotional intelligence
Location
- In-store
- Online
Work Type
- Full-time
- Retail
Benefits
- Healthy discounts on all Decathlon goodies
- Fun weekly Staff Sports/Activities
- Cycle-to-Work Scheme
- Training at Decathlon Academy
- Hundreds of discount vouchers
About the Company
- Decathlon invests in the development of teammates.
- Our welcoming culture is rooted in values of vitality, responsibility, generosity, and authenticity—and brought together by a shared passion for sports.