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About the Role
Join an international team dedicated to improving the future of healthcare and enhancing the lives of millions. Grifols is a global healthcare company with a legacy dating back to 1909, focused on improving health and well-being worldwide. We are leaders in plasma-derived medicines and transfusion medicine, developing, producing, and marketing innovative solutions in over 110 countries.
Responsibilities
- Assist in determining donor suitability.
- Establish rapport with donors to ensure customer satisfaction and confidentiality.
- Respond to and assist with handling donor reactions.
- Monitor donor and equipment to ensure donor health and product quality.
- Set up, disconnect, and operate automated plasmapheresis machines.
- Disconnect and dispose of all contaminated disposable equipment.
Requirements
- Superior customer service standards.
- Ability to work a flexible schedule.
- An interest in making a difference in the world.
- Obtains required state licensures or certifications where applicable.
- Work is performed in a plasma center.
- Exposure to biological fluids with potential exposure to infectious organisms.
- Exposure to electrical office and laboratory equipment.
- Exposure to extreme cold below 32 degrees F while working in plasma freezer.
- Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear.
- Work is performed standing for 6 to 8 hours per day.
- Bending and twisting neck and waist for 1-2 hours per day.
- Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists.
- Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
- Frequent foot movement; may infrequently squat, crouch or sit on one's heels.
- May walk up to 6-8 hours per day.
- Light lifting of 15lbs. with a maximum lift of 50lbs.
- May reach below shoulder height.
- Hearing acuity essential.
- Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye.
- Able to comprehend and follow instructions to complete assigned tasks.
- Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Must perform within the guidance of both oral or written instructions.
- Relates sensitive information to diverse groups.
Skills
- Customer service
Location
- Austin, TX
Work Type
- Full-time
Education Level
- High School diploma or GED
About the Company
- Grifols is a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
Equal Opportunity
- Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.