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About the Role
NFHA is seeking a Senior Product Manager to manage the development and commercialization of an AI-powered civil rights compliance product for housing advertising platforms. This product will evaluate and monitor AI-generated housing content against Fair Housing Act standards. The Senior Product Manager will own the product from prototype to market-ready.
Responsibilities
- Define and maintain the product roadmap across all customer-facing segments.
- Own product-market fit by translating civil rights compliance requirements and customer needs into product specifications, user stories, and acceptance criteria.
- Set and track milestone-level product goals aligned to the grant timeline, ensuring deliverables are met on schedule and within budget.
- Make prioritization decisions on scope, sequencing, and tradeoffs in consultation with the Chief AI Officer and Full-Stack AI Engineer.
- Lead customer discovery and validation across target segments: AI developers, housing platform operators, fair housing enforcement organizations, and civil rights agencies.
- Develop and manage external pilot relationships, including with NFHA member organizations and state civil rights divisions.
- Build and maintain a prospect pipeline for post-grant commercial deployment, including engagement with proptech companies, real estate platforms, and advertising technology firms.
- Present the product prototype externally at conferences, regulatory convenings, and partner meetings.
- Serve as the connective tissue between the technical team and civil rights practitioners.
- Facilitate sprint planning, milestone reviews, and weekly team standups, ensuring dependencies are identified and resolved proactively.
- Manage the product backlog and translate regulatory and enforcement requirements into actionable engineering specifications.
- Report on product progress, risks, and decisions to the Chief AI Officer on a regular cadence.
- Develop and iterate the fee-for-service revenue model for the product.
- Support the Resource Development team in identifying follow-on funding opportunities that sustain the product beyond the initial grant period.
- Manage the product budget in coordination with NFHA's finance team, ensuring expenditures are accurate, documented, and compliant with grant requirements.
- Contribute to grant reporting by providing product milestone evidence, user data, and market traction documentation.
Requirements
- A Bachelor’s degree is required, with a Master’s Degree preferred, in Computer Science, Information Systems, Business Administration, Technology Management, or a related field.
- Minimum of two years (with a Master’s degree) or four years (with a Bachelor’s degree) in product management.
- At least two years minimum experience in a senior or lead product role.
- Demonstrated experience taking a product from conception to prototype or early-stage development.
- Experience working with technical teams on software or API-based products.
- Familiarity with agile or sprint-based development methodologies.
- Experience in at least one of the following is preferred: regulatory technology (regtech), legal technology (legaltech), AI/ML products, compliance software, civil rights technology development (civictech), or financial services technology.
- Experience with government, nonprofit, or mission-driven organizations is preferred.
- Ability to produce clear, structured written documents: product requirement documents (PRDs), milestone reports, stakeholder briefings, and grant progress reports.
- Familiarity with UX/UI principles sufficient to evaluate wireframes, prototypes, and user flows and provide actionable feedback to designers and engineers.
Skills
- Product management principles and frameworks: road mapping, backlog management, user story writing, acceptance criteria, and sprint planning.
- Software development lifecycle (SDLC) and how product managers operate within engineering teams.
- API-based product architectures and the basics of how connectors, SDKs, and monitoring layers function.
- Market research and customer discovery methodologies, including how to design and conduct user interviews and synthesize findings into product decisions.
- Revenue model design for B2B software products, including SaaS, API licensing, and fee-for-service structures.
- Fundamentals of AI and machine learning as they relate to product development.
- Basic familiarity with civil rights, fair housing, or consumer protection regulation is preferred.
- Proficiency in product management tools, e.g. Jira and Microsoft Planner.
- Proficiency in data analysis and product metrics: ability to define KPIs, read dashboards, and make evidence-based decisions from product usage data.
- Proficiency in collaboration and communication tools: e.g. Slack, Google Workspace, Microsoft 365 or equivalent documentation platforms.
- Familiarity with API documentation and testing tools (e.g., Postman, Swagger) sufficient to evaluate and communicate about technical specifications.
Location
- Washington, DC
Work Type
- Full-time
- Onsite
Experience Level
- Senior
- Lead Product Role
Education Level
- Bachelor's Degree
- Master's Degree Preferred
Salary/Compensations
- $120,000 - $130,000
Benefits
- 100% paid health, vision, and dental coverage for employees and dependents
- 100% paid life, short-term disability, and long-term disability insurances
- Employer contribution to 403(b) retirement plan, independent of employee participation
- Comprehensive paid time off benefits including holidays, vacation, and sick leave
About the Company
- The National Fair Housing Alliance (NFHA) leads the fair housing movement and is the nation's only national organization exclusively dedicated to eliminating all forms of housing discrimination and ensuring equitable housing opportunities for all people and communities.
- NFHA has a diverse, experienced, mission-driven, and impactful team that has developed equity-based policies at the federal, state, and local levels to expand fair housing opportunities; brought precedent-setting litigation to eliminate some of the most heinous forms of housing discrimination; conducted groundbreaking research to promote equitable solutions; and invested millions of dollars in underserved communities.
- NFHA has solid relationships, built on trust, with national, regional, and local organizations, and effectively draws upon these connections to reach vital goals.
- NFHA is dismantling longstanding barriers to equity, rooting out bias, and building diverse, inclusive, well-resourced communities through its education and outreach, member services, public policy, advocacy, housing and community development, responsible AI, enforcement, and consulting and compliance programs.
Equal Opportunity
- NFHA values and encourages diversity in its workforce.
- NFHA supports affirmative action and is dedicated to promoting equal employment opportunities.
- NFHA does not discriminate on the basis of race, color, religion, national origin, ancestry, citizenship, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, disability, matriculation, political affiliation, or any other category or characteristic protected by the laws of the United States or the District of Columbia.