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About the Role
Design and orchestrate AI-powered workflows and autonomous agent experiences that transform how work gets done, combining AI agents with workflow and automation technologies where appropriate. Partner with different functions to identify high-value opportunities, translate business challenges into agentic and automation solutions, and define future-state ways of working. Create agent blueprints, workflow designs, requirements, and success metrics that enable engineering teams to build scalable AI and automation solutions. Lead AI discovery workshops, map complex cross-functional processes, and uncover opportunities for AI agents, automation, augmentation, and productivity gains. Evaluate emerging AI technologies, automation tools, and agent frameworks.
Responsibilities
- Design and orchestrate AI-powered workflows and autonomous agent experiences.
- Partner with different functions to identify high-value opportunities and translate business challenges into agentic and automation solutions.
- Define future-state ways of working.
- Create agent blueprints, workflow designs, requirements, and success metrics.
- Lead AI discovery workshops and map complex cross-functional processes.
- Uncover opportunities for AI agents, automation, augmentation, and productivity gains.
- Evaluate emerging AI technologies, automation tools, and agent frameworks.
Requirements
- 7 years+ of experience in business analysis, product management, process design, solution design, or a related role.
- Demonstrated ability to analyze complex business processes and translate them into structured requirements, workflows, or technology solutions.
- Strong facilitation and stakeholder management skills, with experience working directly with senior business and technology leaders.
- Strong experience with AI agents, automation, workflow platforms, RPA, or other process automation technologies.
- Excellent communication, storytelling, and problem-solving skills, with the ability to simplify complex concepts and influence decision-making.
Skills
- AI agents
- Automation
- Workflow platforms
- RPA
- Process automation technologies
- Business analysis
- Product management
- Process design
- Solution design
- Facilitation
- Stakeholder management
- Communication
- Storytelling
- Problem-solving
Location
- Global
Work Type
- Full-time
Experience Level
- 7+ years
About the Company
- We are one of the biggest names in payments.
- We are an ever-evolving company.
- We are Globalpayers: think like a client, act like an owner and win as one team.
- We are curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions.
- Our passion drives excellence in everything we set out to do.