Operations Manager - Wind Japanese & Thai at Sheridan HR | Buffalo, NY, US | Rezi

Operations Manager - Wind Japanese & Thai at Sheridan HR

Operations Manager - Wind Japanese & Thai

Sheridan HR · Buffalo, NY, US

1 weeks ago

Operations Manager - Wind Japanese & Thai

Sheridan HR · Buffalo, NY, US

11 days ago
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About the Role

Oversee daily restaurant operations, support and develop team members, and ensure that service, food quality, staffing, and compliance standards are consistently met. This is a hands-on leadership role for someone who thrives in a fast-paced, guest-focused environment.

Responsibilities

  • Lead and inspire front- and back-of-house teams to deliver outstanding service
  • Manage daily operations, including staffing, scheduling, inventory, and cost controls
  • Ensure compliance with food-safety standards, sanitation requirements, and applicable regulations
  • Maintain high standards for food quality, presentation, cleanliness, and guest satisfaction
  • Develop a positive, collaborative work environment through coaching and ongoing training
  • Support onboarding, performance management, and team development
  • Resolve operational challenges and guest concerns professionally and promptly
  • Partner with management to improve efficiency, service consistency, and overall restaurant performance

Requirements

  • At least 1 year of restaurant management experience in casual or fine dining
  • Prior experience managing operations in a fast-paced restaurant environment
  • Strong leadership, communication, and organizational skills
  • Detail-oriented with a strong focus on guest satisfaction
  • Ability to train, motivate, and develop team members
  • Availability to work flexible hours, including evenings, weekends, and holidays

Skills

  • Leadership
  • Communication
  • Organizational skills
  • Guest satisfaction focus
  • Training
  • Motivation
  • Team development

Location

  • 7566 Transit Road, Williamsville, NY 14221

Work Type

  • Full-time

Experience Level

  • 1 year of restaurant management experience

Salary/Compensations

  • $23.00 - $26.00 per hour

Benefits

  • Health insurance
  • Dental insurance
  • Employee discount
  • Flexible schedule

About the Company

  • Wind Japanese & Thai restaurant is renowned for innovative Japanese- and Thai-inspired cuisine and warm hospitality.