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About the Role
As Sage's subject matter expert in community engagement, you will develop central initiatives that support audience growth, improve customer experience, and build our reputation as a trusted partner within the academic and professional communities we serve.
Responsibilities
- Develop and deliver a global community engagement strategy aligned to business goals, audience needs, and portfolio priorities.
- Craft impactful programs that increase engagement, advocacy, dedication, and long-term relationships across Sage's key collaborator communities.
- Build and nurture strategic partnerships with societies, associations, libraries, professional organizations, and other external collaborators.
- Use customer insight, community feedback, and performance data to find opportunities, inform strategy, and improve audience experiences.
- Lead cross-functional initiatives and change programs that contribute to wider marketing and organizational objectives.
- Collaborate with team members from Marketing, Editorial, Portfolio, Product, Sales, and Publishing to incorporate community viewpoints into strategic decision-making.
- Lead, develop, and motivate the Community Engagement team, crafting an inclusive, high-performing, and accountable culture.
- Monitor and evaluate community engagement activity, ensuring measurable impact, continuous improvement, and effective use of resources and budgets.
Requirements
- Subject matter expert in community engagement.
Work Type
- Perm
- Hybrid working up to 2 days per week in office
Salary/Compensations
- £66,160 - £72,000
Benefits
- 25 days annual leave plus bank holidays
- 2 additional floating personal days
- Home working allowance
- Life assurance
- Income protection
- Travel insurance
- Private medical cover
- Access to the company doctor
- Tuition scheme
- Support for pursuing professional qualifications
- Access to Sage books and journals
- Variety of snacks and beverages available in the office
- Healthy lifestyle reimbursement
- Anniversary trips
- Access to Company loans (season ticket loan, rental deposit loan, cycle loan)
About the Company
- Sage is a global academic publisher of books, journals, and library resources with a growing range of technologies to enable discovery, access, and engagement.
- Believing that research and education are critical in shaping society, Sara Miller McCune founded Sage in 1965.
- Sage is controlled by a group of trustees charged with maintaining its independence and mission indefinitely.
- Sage's guaranteed independence means they are free to do more, work together, and think long-term.
- Sage supports an equitable academic future, furthers disciplines that drive social change, and helps social and behavioural science make an impact.
- Sage builds lasting relationships, champions diverse perspectives, and co-creates resources to transform teaching and learning.
- Sage experiments, takes risks, and invests in new ideas.
Equal Opportunity
- We’re a Disability Confident Employer (Level 1).
- We’re committed to building a diverse and inclusive team and to sustaining a culture that celebrates diversity, encourages authenticity, and builds a deep sense of belonging.
- We encourage applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, colour, race, nationality, ethnic or national origin, religion, or belief as crafting value through diversity is what makes us strong.