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About the Role
The Senior Delivery Manager takes full ownership of complex technology projects from planning through execution and handover, applying deep expertise in SaaS and Agile delivery for cost-effective, high-quality outcomes. You will drive accountability throughout the project lifecycle, proactively managing scope, resources, risks, and dependencies. The Senior Delivery Manager champions a strong delivery culture, collaborating closely with stakeholders, cross-functional teams, and third parties to ensure seamless, reliable outcomes and continuous improvement.
Responsibilities
- Develop and maintain delivery plans with timelines, milestones, and dependencies.
- Align quarterly and annual roadmaps to organisational objectives.
- Identify and manage inter-team and vendor dependencies and delivery risks.
- Maintain dashboards tracking progress, velocity, risks, and milestones.
- Ensure compliance with internal standards and industry benchmarks.
- Use Jira and Confluence to manage backlogs and reporting.
- Report on delivery health and risks at committee meetings.
- Map and engage stakeholders, securing representation for decision-making.
- Mediate team or stakeholder conflicts.
- Communicate clear, focused updates to senior leaders.
- Lead the delivery of SaaS platforms and enterprise solutions using fit-for-purpose methodologies, prioritising Agile approaches.
- Document processes and standards for Agile and Waterfall teams.
- Create onboarding guidelines and contribute to playbooks for risk and dependency management.
- Lead Agile squads and oversee Waterfall workstreams, resolving blockers and partnering with Product Owners and Technical Leads.
- Take ownership of all aspects of SaaS implementation, managing stakeholder and vendor collaboration to drive successful outcomes.
- Align initiatives to portfolio goals and budgets.
- Coordinate across teams and vendors, managing dependencies and risks.
- Intervene in at-risk projects to troubleshoot and accelerate progress.
- Represent delivery health at portfolio forums.
- Handle additional duties as needed to support change projects.
Requirements
- 5+ years senior delivery management experience.
- Expertise in Agile, Scaled Agile (SAFe), Waterfall.
- Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.
- Familiarity with engineering and quality best practices, governance, and change.
- Degree in a relevant discipline; Agile/PM certifications; Cloud/DevOps awareness.
Skills
- Agile
- Scaled Agile (SAFe)
- Waterfall
- SaaS delivery
- CI/CD
- Cloud deployment
- SLAs
- Integration
- Engineering best practices
- Quality best practices
- Governance
- Change management
- Jira
- Confluence
Location
- Netherlands
- UK
Work Type
- Flexible hybrid working environment
- Remote working flexibility
Experience Level
- Senior
Education Level
- Degree in a relevant discipline
- Agile/PM certifications
- Cloud/DevOps awareness
Salary/Compensations
- Netherlands salary range: €70,501 - €88,126
- UK salary range: £51,904 - £68,000
Benefits
- Be a part of a global organization with an impactful mission and a collaborative, respectful, and accountable culture.
- Opportunities for professional growth and career development.
- Remote working flexibility and flexible hybrid working environment.
- A favourable time‑off policy.
- Prioritize your wellbeing. We have numerous ways to promote work-life balance.
About the Company
- The Rainforest Alliance encourages diversity and inclusion across the global organization.
Equal Opportunity
- With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.