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About the Role
This grant-funded position supports high-risk individuals in obtaining and maintaining safe and secure housing through intensive assistance and coordination of community services. The role focuses on individualized, culturally sensitive support to connect clients with necessary resources and foster community integration.
Responsibilities
- Meets consistently with each service recipient to provide one-on-one support.
- Reports pertinent information to the supervisor regarding client status, incidents, and facility needs.
- Coordinates all services provided to individuals under case management.
- Develops written case management plans based on assessed strengths and needs.
- Connects individuals to services and supports necessary for stable housing.
- Advocates for individuals to access needed services in the least restrictive setting.
- Provides ongoing case management services.
- Maintains accurate written progress notes.
- Develops and maintains community and provider relationships.
- Resolves problems that hinder client self-sufficiency.
- Develops professional relationships with landlords to support client housing.
- Increases client use of appropriate community resources.
- Performs problem-solving to overcome client obstacles.
- Ensures client records comply with all relevant policies and regulations.
- Works within the program budget.
- Monitors and maintains high standards of service delivery.
- Collects data for statistical purposes.
- Maintains client confidentiality.
- Follows all agency policies and procedures.
- Performs other job-related duties as assigned.
Requirements
- Ability to perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Skills
- Case management
- Client advocacy
- Community resource navigation
- Problem-solving
- Interpersonal skills
- Record keeping
- Data collection
- Client confidentiality
- Cultural sensitivity
Location
- 140 High St., Watertown, NY 13601
Work Type
- Full-Time
Experience Level
- Two years Human Services experience (Required)
- 1-year Human Services experience (Preferred)
Education Level
- Associates degree in the Human Services field (Required)
- Bachelor’s degree in Human Services field (Preferred)
About the Company
- Supervision and support provided through THRIVE Wellness and Recovery and Jefferson County Department of Social Services Permanent Housing programs.