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About the Role

The Account Manager generates new business relationships by implementing effective sales and marketing strategies. This role involves developing a portfolio of accounts with recurring, high-volume recruitment needs and screening candidates based on employer specifications in a fast-paced, performance-based environment.

Responsibilities

Develop and maintain relationships with employers to generate job opportunities.
Market job opportunities to job-seekers through one-on-one meetings and recruitment events, including cold calling.
Build a pipeline of qualified candidates, screen them, refer them to interviews, and follow up with employers.
Collaborate with Career Advisors to identify suitable job matches for job-seekers.
Develop individual assessments based on participant performance and report on progress.
Provide instruction on workplace expectations, including behavior, punctuality, and interpersonal skills.
Motivate clients to utilize education and career advancement services, including financial literacy.
Conduct workshops on resume building, mock interviewing, career exploration, business communication, and etiquette.
Build and implement effective course curriculum for job readiness training, including hard and soft skills.
Collaborate with the Business Services Manager to assist with recruitment events.
Support re-engagement and workforce processes focused on improving educational and employment outcomes.
Maintain client information and progress notes in CRM databases.
Provide frequent updates to program staff on client progress and needs.
Accompany job-seekers on out-of-office recruiting events and canvassing opportunities.
Make follow-up calls to job-seekers and employers to determine employment status and satisfaction.
Provide timely interventions, return phone calls within 24 hours, and follow up on job leads within 48 hours.
Meet with clients before job starts and shortly after.
Achieve performance expectations of 15 or more job placements per month.
Prepare weekly/monthly reports of results.

Requirements

College degree preferred in a related field or equivalent work experience.
2-5 years of experience as an Account Manager/Job Developer or working with adults.
Ability to work independently or in a team environment.
Ability to assess individual skills with precision and make appropriate referrals.
Ability to problem-solve and work with a diverse customer base.
Ability to work well with all levels of the organization and individuals with multiple barriers.
Well-organized, detailed-oriented, and accuracy-driven.
Ability to handle assignments quickly and efficiently, meet deadlines, and handle confidential matters maturely and responsibly.
Excellent interpersonal, organizational, and written communication skills.
Experience supporting adults entering employment and/or post-secondary education preferred.
Proficient in Microsoft Office software (Word, PowerPoint, Excel, Outlook).

Skills

Sales
Marketing
Recruitment
Candidate Screening
Cold Calling
Client Relationship Management
Assessment
Reporting
Workshop Facilitation
Curriculum Development
Microsoft Office Suite

Location

Work Type

Full-time

Experience Level

2-5 years

Education Level

College degree preferred
Equivalent work experience

Salary/Compensations

up to USD 66300

Benefits

Competitive wages for high performance
11 Paid Holidays
PTO
Tuition reimbursement
Guided Professional Development Plans
Summer Fridays
Weekly Wellness Sessions
Medical/Vision/Dental
Employer Paid Life Insurance
Employer 401k Contributions
Employee Referral Bonus
Employee Assistance Programs
Company Picnics Volunteer Experiences
Access to Free Financial Counseling

About the Company

Grant Associates is a national workforce development company passionate about raising economic security for people, businesses, and communities.
Operates programs in cities large and small, partnering with communities to build the human side of economic development.
One of the largest workforce development organizations in North America.
Provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.
Innovation and a culture of continuous improvement are built into the fabric of the company.
Staff have opportunities to improve themselves and the company by joining Fit Forward, Culture, Innovation, and Green teams.

Equal Opportunity

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process.
If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].