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About the Role
Empire Fiber Internet is seeking a Sales Lead to support a motivated group of Sales Representatives and help homeowners upgrade to the fastest, most reliable Internet available. This role involves motivating people, building relationships, and getting rewarded for results, while transforming connectivity across communities.
Responsibilities
- Achieve personal sales quota target.
- Serve as the first point of contact for door-to-door sales representatives.
- Provide guidance on products, approved offers, sales processes, and available resources.
- Support and mentor new and existing sales representatives.
- Share practical selling tips and provide occasional field shadowing.
- Communicate leadership updates and process changes to the team.
- Share recurring questions and field feedback with sales leadership.
- Escalate customer, policy, or personnel issues when management involvement is needed.
Requirements
- Previous sales experience.
- Proven record of meeting or exceeding sales targets.
- Excellent communication and relationship-building skills.
- Willingness to support and mentor fellow representatives and recognize when an issue needs management attention.
- Valid driver's license and ability to travel within assigned territory.
- Familiarity with CRM systems and residential sales tools is preferred.
- Working knowledge of day-to-day sales processes.
- Experience in direct sales backgrounds such as solar, home improvement, roofing, alarms, pest control, or telecommunications is common.
Skills
- Motivating people
- Building relationships
- Communication
- Relationship-building
- Independent work
- Territory management
- Simplifying technology
Location
- Prattsburgh, NY
Work Type
- Community-based sales
- Door-to-door
Experience Level
- Team Lead
Salary/Compensations
- $110,000–$125,000 annually, including the $39,500 annual base salary.
About the Company
- Empire Fiber Internet is one of the fastest-growing fiber optic Internet providers in the United States.
- Our award-winning network delivers ultra-fast Internet, TV, and phone services to residential and business customers.
- We help communities stay connected with reliable, future-ready technology.
Equal Opportunity
- Empire Fiber is an equal opportunity employer.