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About the Role
RX Japan is seeking a senior-level professional to support exhibiting companies as a partner throughout the entire exhibition process, from preparation to post-event follow-up. This role focuses on enabling companies to exhibit smoothly and achieve their goals, with a primary focus on supporting international exhibitors.
Responsibilities
- Respond to inquiries from exhibiting companies (international and domestic) and provide various support services, including exhibition preparation, application processing, and coordination.
- Provide support and advice to help exhibiting companies achieve their objectives, such as organizing exhibition content, facilitating business opportunities, and advising on visitor engagement strategies.
- Handle on-site operations during the exhibition and follow up with exhibiting companies.
- Direct external vendors and temporary staff, and manage operations.
- Identify issues and propose improvements for exhibition support operations.
Requirements
- Minimum of 5 years of professional work experience.
- Business-level English proficiency for reading and writing documents (equivalent to TOEIC 800 or higher). English is primarily used for emails and document creation.
- Native-level Japanese proficiency for smooth communication with clients and internal/external coordination.
- Basic PC skills (Excel, Word, PDF, PowerPoint).
Skills
- Customer Success
- Corporate Sales
- B2B Customer Support
- Multi-project Management
- Process Improvement
- Operations Design
- Supervising Temporary Staff
- Coordinating External Vendors
- Presentation Skills (Webinars, Seminars)
- Understanding of exhibition business flows and customer behavior
- Communication and coordination with multinational corporations
- Management of multiple projects simultaneously
- Problem identification and proposal skills tailored to customer objectives
- Experience in improving and systematizing overall exhibition operations
Location
- Tokyo, Japan
Work Type
- Full-time
- Onsite
Experience Level
- Senior Level
Benefits
- Country-specific benefits available.
About the Company
- RX Japan organizes international exhibitions.
Equal Opportunity
- RX Japan is committed to providing a fair and accessible hiring process. Accommodations are available upon request.
- We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.