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About the Role
Responsible for steering and executing the regional Marketing & Communications strategy to enhance brand equity, accelerate client acquisition, and drive long-term client loyalty with a central focus on the internal boutique network. Overseeing CRM, VM, local PR & Media as well as events and digital marketing activities, this role ensures brand consistency while reinforcing the Maison’s exclusivity, enhances brand reputation, and spotlights A. Lange & Söhne’s unique fine watchmaking heritage and distinct competitive edge across the European market.
Responsibilities
- Localize brand strategies, adapting and implementing global brand marketing strategies at the local level, with a primary focus on areas hosting A. Lange & Söhne boutiques, ensuring strict alignment with global guidelines.
- Assess the brand's unique selling points within the local market, identify growth opportunities, and leverage regional nuances to tailor execution.
- Oversee the regional implementation of global marketing campaigns and product launches, guiding the team and coordinating cross-functional execution to meet regional campaign objectives.
- Define and monitor key performance indicators (KPIs) for all marketing activities, evaluate results, and continuously optimize performance based on insights.
- Conduct continuous research on current regional trends and communication channel developments to improve marketing strategy implementation.
- Localize and execute global CRM strategies to effectively lead prospects through funnels.
- Ensure strong integration of the CRM perspective and client experience dimension with the local brand strategy.
- Monitor CRM KPIs and CE dashboard.
- Drive the development of internal visual merchandising capabilities across the market, especially within boutiques, with the support of the VM manager.
- Connect VM manager with Retail Operations Director to seamlessly translate global visual merchandising directives into local boutique implementations.
- Empower the Event manager to develop events and activations that leverage HQ strategy, concepts and toolkits and translate them into bespoke, on-brand and region-specific client experiences.
- Assist the Event manager in event execution by facilitating relationships with external event agencies, sponsors and other key stakeholders.
- Enable the PR and Media manager to selectively build and nurture partnerships with key industry opinion leaders, journalists, media, agencies and watch communities, focusing on the country/cities where internal boutiques are located.
- Regularly monitor and evaluate editorial performance and press coverage.
- Anticipate potential brand social media crisis and adhere strictly to brand guidelines.
- Support the PR and Media manager in designing, executing and optimizing the media plan.
- Regularly track, review and report communication activities & results.
- Maintain strong awareness of competitors’ media, PR, product positioning and launch activities.
- Monitor and control the communication budget.
- Embody and exemplify the core values of A. Lange & Söhne in all day-to-day operations and interactions.
- Deeply understand the brand DNA, mission, originality, and unique positioning.
- Constantly foster creativity and differentiation to enhance brand equity.
- Establish relationships built on trust and facilitate seamless collaboration with the HQ marketing team, local Retail and Merchandising teams.
- Facilitate round-table discussions, promote best-practice sharing, establish collective objectives & rewards, and foster team cohesion.
- Empower and guide the team with clear strategic direction, well-defined roles, structured processes and measurable metrics.
- Offer robust onboarding, coaching and continuous training.
- Retain and develop high-performing talent through organizational alignment, career mobility opportunities, promotions and structured leave/ re-integration management.
- Maintain detailed performance documentation and conduct regular check-ins and manage the annual evaluation process for direct reports.
- Actively participate in recruiting marketing team members and partner closely with HR on talent processes.
- Proactively manage team dynamics, preventing and resolving unproductive internal conflict or tension to maintain a positive, high-performing environment.
- Collaborate with HR and HQ team to ensure equitable remuneration policies.
Requirements
- Minimum 8-10 years in a leading Marketing and/or Communications role, preferably within an international luxury environment.
- Profound understanding of luxury codes and the expectations of high-net-worth individuals, ideally within the watch industry.
- Possesses an established network of Luxury Media and other relevant stakeholders in the region.
- Familiarity with digital/social media strategy development and execution.
- Excellent communication and presentation skills.
- Strong intercultural understanding.
- Mature leadership capabilities.
- Able to work independently.
- Dynamic, pro-active, thorough thinking, accountable, detail-oriented, committed and stress-resistant.
- Fluent in English (written and spoken).
- German is a plus.
- Additional languages, e.g. French, are an advantage.
- Very good command of Office tools.
- Application documents, including a cover letter and salary expectations, are required.
Skills
- Marketing Strategy
- Communications Strategy
- Brand Equity Enhancement
- Client Acquisition
- Client Loyalty
- CRM
- Visual Merchandising (VM)
- Public Relations (PR)
- Media Relations
- Events Management
- Digital Marketing
- Market Analysis
- Campaign Implementation
- Performance Monitoring
- Market Research
- Trend Awareness
- Client Experience (CE)
- Team Management
- Leadership
- Talent Retention
- Performance Management
- Conflict Resolution
- Pay Equity Governance
- Digital/Social Media Strategy
Location
- Berlin
Work Type
- Full-time
- Hybrid
Experience Level
- 8-10 years
Salary/Compensations
- Attractive and above-tariff remuneration
- Including 13th salary
- Bonus
Benefits
- €50 shopping voucher per month
- Modern workplace in the heart of Berlin
- Flexible working time models
- Sabbaticals
- Option to work from home
- Ergonomic workplaces
- Monthly health allowance
- Job bike
- Monthly support of €100 for daycare costs per child
- Individual offers to help balance work and family
- Various development opportunities (coaching, face-to-face courses, online platforms)
- Extensive onboarding
- Strong team-spirit
About the Company
- Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector.
- Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition.
- What we expect from our watches, we expect from us: Never stand still.
- Join a company rich in tradition: Regional excellence at A. Lange & Söhne and international collaboration with the Richemont Group enrich your daily work experience.
- Expect a stimulating role within a modern Maison of the Richemont Group.
- Become part of our A. Lange & Söhne success story and leave your mark.
- Enrich a team that passionately and with a strong sense of community carries the work of Ferdinand A. Lange into the future - true to our motto 'Never stand still'.
Equal Opportunity
- Be part of a strong team that values equality and collaboration.