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About the Role
The Residential Account Manager is responsible for developing, managing, and growing a portfolio of customers within a designated territory. This role achieves sales goals, anticipates trends, and delivers best-in-class customer service. It is integral in the oversight, buildout, execution, and ongoing maintenance of strategic sales plans to grow portfolios year over year. Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction.
Responsibilities
- Build and develop relationships with local owners, managers, operators, and service providers within the industry.
- Generate new business with various end users, including on-site staff and key decision-makers at management companies, ownership groups, and service providers.
- Plan, schedule, and lead daily meetings with customers in the assigned portfolio.
- Maintain accurate and up-to-date customer activities and opportunities utilizing customer relationship tools.
- Utilize company value propositions, selling tools, programs, and fulfillment capabilities to provide effective solutions to existing and prospective customers.
- Participate in all company-directed training sessions, sales/business meetings, and company-sponsored trade shows, conferences, and conventions.
- Analyze data, recognize trends, and build overall sales strategy using company tools to deliver desired results.
- Recognize and understand the competitive landscape within assigned markets and share information with leadership and applicable channels.
- Focus on company core behaviors to deliver best-in-class customer service with integrity.
- Apply a consultative selling strategy to understand customer needs and a proactive selling approach for follow-ups.
Requirements
- High School or GED
- 1-2 years experience in MRO sales or B2B sales
Work Type
- Individual Contributor
Education Level
- High School or GED
- Bachelor's Degree or equivalent experience
Salary/Compensations
- Total Compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission).
Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
- Health, Vision and Dental insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About the Company
- Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion.
- Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers.
- Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat.
- Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
- Working at one of the largest retail companies has its perks.
- We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles.
Equal Opportunity
- Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; complying with safety requirements; and partnering and regularly working with other Lowe’s employees.