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About the Role
Europcar is looking for a Sales Executive to work at their Heathrow Airport location on the front desk. This role involves providing world-class customer service, offering additional products and services, and achieving sales targets in a fast-paced environment.
Responsibilities
- Provide a high quality rental service to meet customer needs.
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity.
- Sell the company’s services and products to achieve targets.
- Handle telephone enquiries in a polite and professional manner.
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
- Responsibility for cash, vehicles, premises and customer safety.
Requirements
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required.
- Ability to work as part of a team.
- Communicate clearly, verbally and in writing.
- A positive attitude and professional appearance.
- Ability to influence others.
- Enthusiastic about selling and can respond positively to objections.
- Manages time effectively and completes tasks required.
- Ability to prioritise and remain organised when working under pressure.
- Attention to detail.
- Ability to work to procedures and follow instruction.
Skills
- Customer facing roles
- Achieving targets
- Sales
- Communication
- Teamwork
- Time management
- Organization
- Attention to detail
Location
- Heathrow Airport
Work Type
- Full-time
Experience Level
- Minimum of 4 years driving experience
Salary/Compensations
- OTE earnings opportunity - £65,000
- Competitive Basic Salary
Benefits
- Exceptional commission scheme - uncapped bonus potential with on target earnings.
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service through BUPA
- Career progression and development
About the Company
- Europcar Mobility Group, with 75 years of mobility services expertise and a leading position in Europe, helps to change the way people move.
- They offer a wide range of car and van rental services for individuals and businesses, on-demand or subscription, with a fleet of over 250,000 vehicles, including electric vehicles.
- Their brands include Europcar®, Goldcar®, and Fox-Rent-A-Car®.
- Customer satisfaction is at the heart of the Group’s ambition, supported by over 8,000 employees in more than 130 countries.
Equal Opportunity
- We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity.
- We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential.
- If you need any accommodations or assistance during the application or interview process, please let us know.
- Together, through mutual respect, we can create a more equitable and inclusive future.