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About the Role
As an Evening Room Attendant, you will be responsible for maintaining the highest standards of cleanliness and care in guest rooms, ensuring a comfortable and secure environment that reflects The Lanesborough's renowned service experience and guest recognition.
Responsibilities
- Look after guestrooms and ensure the highest level of cleanliness and standards are maintained.
- Promote and be confident with all facilities offered in the hotel.
Requirements
- Basic command of the English language.
- Immaculate grooming standards.
- Ability to work flexible working hours.
- Drive and passion for Excellent Customer Service.
- Ability to perform manual handling tasks.
- Must be eligible to live and work in the UK.
Skills
- Customer Service
Location
- London
Work Type
- Full-time
Benefits
- Season ticket loan
- Life Insurance
- Complimentary dry cleaning
- Retail discounts
- Complimentary meals on duty
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiatives
- Social and sports activities
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform
- Subsidised professional qualifications and certified training programmes
- Financial incentives for 'Recommend-A-Friend' scheme
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events
- Celebrating your important moments
- Retirement parties
About the Company
- Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards.
- Located on the doorstep of Hyde Park, near exclusive shopping districts.
- Features 93 luxurious suites and bedrooms, dining, bars, and a spa.
- Oetker hotels are masterpieces in desirable destinations, embodying elegance and timelessness.
- Deep devotion to local culture and community.
- Preserves legendary European hospitality and genuine family spirit since 1872.