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Don't guess if your resume is good enough.
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About the Role
This is a full-time, on-site role for a Front Desk Concierge. The role involves meeting and greeting residents, checking guests and service providers in/out, understanding emergency response procedures, operating security systems, and maintaining daily logs.
Responsibilities
- Manage access control by verifying identities of visitors, contractors, and staff using CCTV systems and manual checks
- Conduct surveillance activities with CCTV cameras to monitor premises continuously for suspicious activity or security breaches
- Respond promptly to security incidents or emergencies, coordinating with law enforcement or emergency services as necessary
- Implement conflict management strategies to de-escalate tense situations calmly and professionally
- Perform regular patrols of the facility to identify potential hazards or security vulnerabilities
- Maintain detailed logs of daily activities, incident reports, and access records to ensure accurate documentation
Requirements
- Strong customer service and communication skills, with the ability to interact professionally and courteously with residents, visitors, and team members
- Knowledge of receptionist duties and professional phone etiquette
- Competent in computer literacy, with proficiency in basic office software applications
- Excellent organizational skills, attention to detail, and time management
- Experience in property management or a similar role is an asset
- At least 2 years of concierge and security experience
- Holds a valid security licence
- Eligible to work in Canada
- Available to work overnight and weekend shifts when required
Skills
- Customer service
- Communication skills
- Receptionist duties
- Professional phone etiquette
- Computer literacy
- Basic office software applications
- Organizational skills
- Attention to detail
- Time management
- Conflict management
- Security systems operation
- Surveillance
Location
- Greater Toronto Area, Canada
Work Type
- Full-time
- On-site
Experience Level
- 2 years of concierge and security experience
Benefits
- 80% dental and vision coverage after a 3-month probation period
- Opportunities for growth
About the Company
- Diamond offers benefits including 80% dental and vision coverage after a 3-month probation period, along with opportunities for growth.