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About the Role

The Redevelopment and Facilities Program is seeking a Manager, Facilities Analysis and Technical Services to provide leadership in the analysis, planning, and continuous improvement of facilities operations. This role supports CAMH's strategic priorities and the needs of patients, families, staff, and the community by ensuring the safe, efficient, and seamless operation of CAMH properties.

Responsibilities

Conduct analysis, investigations, assessments, and reporting on facilities-related metrics, performance, budgets, and initiatives to identify opportunities for improvement and support informed decision-making aligned with CAMH objectives.
Develop and implement portfolio-wide initiatives, including quality assurance, operational strategies, audits, communications, energy management, capital planning, maintenance plans, policies, procedures, and other tools that support the effective, efficient, and consistent delivery of facilities and operational services.
Analyze facilities and contracted service activities, performance, trends, costs, failures, and customer service results to identify opportunities for improvement, cost containment, and service optimization.
Develop and implement portfolio-wide tools, processes, standards, reporting, and quality assurance practices to promote consistent, efficient, and high-quality facilities service delivery.
Research and apply leading practices to support continuous improvement, operational effectiveness, and compliance with applicable codes, standards, and CAMH requirements.
Support the development and continuous improvement of preventive and reliability-based maintenance programs, including maintenance plans, schedules, standards, and work practices for in-house and outsourced services.
Align maintenance and asset management strategies with risk, asset condition, capital replacement plans, energy initiatives, operational requirements, and user needs.
Conduct building and equipment assessments and provide recommendations regarding maintenance, repair, replacement, asset condition, safety, reliability, and cost-effectiveness.
Oversee the effective use and ongoing development of CAMH’s CMMS and related asset management systems to ensure they meet operational and functional requirements.
Ensure asset, maintenance, project, BIM, and related documentation data is accurate, current, and supports effective decision-making and reporting.
Identify opportunities to improve system functionality, analytics, processes, and organizational efficiency, and provide technical support and guidance to staff and service providers.
Support the development and management of annual operating budgets, including analysis of financial results, forecasting, contracted service costs, and opportunities for cost containment and improved value.
Provide technical expertise and advice to support the initiation, planning, procurement, and implementation of facilities projects and initiatives.
Review technical documentation, project deliverables, and facilities-related requirements to ensure alignment with CAMH standards and operational needs.
Provide expert technical advice and recommendations to leaders, facilities and contract managers, consultants, vendors, service providers, and other stakeholders.
Build and maintain collaborative relationships with internal departments, outsourced service providers, DBFM partners, consultants, and vendors to support effective delivery of facilities services and initiatives.
Coordinate technical services, asset condition assessments, and other specialized resources as required to support facilities planning and decision-making.
Perform work in accordance with applicable revisions of the Occupational Health and Safety Act and Regulations, professional standards and guidelines, and CAMH corporate and departmental Policies and Procedures.
Support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory and legislative requirements.

Requirements

A degree or diploma from a university or college program in a business or technical field is required.
Minimum of six years of progressive experience, including three to four years of leadership experience overseeing facilities-related technical and operational responsibilities.
Experience with preventive and corrective work order management systems and capital renewal planning is required.
Demonstrated computer proficiency, including Microsoft Office, scheduling, and energy management software.
Strong knowledge of facility and building operations and maintenance is required.

Skills

Facilities-specific degree, certification, or related technical designation (e.g., CFM, FMA, RPA, FMP) preferred.
Ongoing professional development through industry-related courses, designations, and professional involvement is expected.
Strong analytical skills.
Creative problem-solving skills.
Performance management skills.
Quality assurance skills.
Excellent written communication skills.
Excellent verbal communication skills.
Experience in healthcare facilities is preferred.
Knowledge of hospital operations, including patient and staff safety requirements, is preferred.
Proficiency in Microsoft Office.
Proficiency in scheduling software.
Proficiency in energy management software.
Bilingualism (French/English) and/or proficiency in a second language would be an asset.

Location

1001 Queen Street West

Work Type

Full-time

Experience Level

Minimum of six years of progressive experience
Three to four years of leadership experience

Education Level

Degree or diploma from a university or college program in a business or technical field
Facilities-specific degree, certification, or related technical designation preferred

Salary/Compensations

Hiring range: $112,495.94 – $140,619.93 per year
Full pay range: $112,495.94 – $168,743.91 per year

Benefits

Participation in HOOPP defined benefit pension plan
Extended health and dental benefits
Paid vacation starting at 4 weeks
Flexible work arrangements
Ongoing professional development support

About the Company

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto.
As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change.
CAMH is more than a hospital, it is a cause.
CAMH is on a mission to change the way society thinks about and responds to mental illness.
They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.
To learn more about CAMH, please visit their website at: www.camh.ca.
To view our Land Acknowledgment, please click here.

Equal Opportunity

CAMH is dedicated to equity, diversity, and inclusion.
Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
We welcome applicants from all backgrounds.
Thank you to all who apply; however, only those selected for an interview will be contacted.
If you require accommodations during the application or recruitment process, please let us know.