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About the Role

As Country Manager (Partner & Key Account Manager) for Berlin Acoustics, you are the central interface between our brand and our retail partners in your assigned markets. Your mission is to build and grow our partner network, drive revenue growth, and strengthen Berlin Acoustics’ market presence through strong relationship management, hands-on B2B sales activity, and a consistent presence in the market.

Responsibilities

Execute the partner strategy for your assigned markets, building strong relationships and driving revenue growth.
Actively support and enable our retail partners to successfully position and sell Berlin Acoustics products, taking full ownership of your partner portfolio.
Maintain structured and reliable communication with your partners, including regular check-ins, personal visits, and follow-ups on ongoing offers and projects.
Independently develop new sales channels and partnerships to continuously expand our network.
Support partners with pricing, offers, and deal structures, and actively pursue sales opportunities within your accounts.
Deliver jointly agreed commercial and marketing initiatives, such as product trainings, in-store campaigns, events, and trade fairs.
Respond quickly, reliably, and with a solution-oriented approach to partner enquiries, operational topics, claims, and after-sales challenges.
Collect and share relevant market feedback internally to continuously improve our products, processes, and communication.
Work towards individual and team revenue targets.
Keep our CRM system, Odoo, up to date to ensure transparency and close collaboration with other teams.
Build long-term partnerships grounded in ownership, professionalism, and a strong service mindset.

Requirements

Experience in partnership management, key account management, or B2B sales, ideally in office furniture or on the manufacturer side.
Relevant commercial experience in your target market (DACH & Benelux, UK & Ireland, Spain & Portugal, Italy or France).
Professional fluency in English and in the language of your assigned market.
Strong communication skills and a structured, reliable way of working.
A hands-on mindset and the motivation to actively implement ideas.
Solution-oriented thinking and a high level of ownership.
A process-oriented mindset, with an interest in understanding and improving operational processes together with our Operational Excellence team.
Confidence using CRM systems such as Odoo and other internal tools.
Willingness to travel regularly and work closely with partners on-site.
Experience organising events, trade fairs, or similar partner-facing activities is a plus.

Skills

Partnership management
Key account management
B2B sales
Commercial experience
English fluency
Market-specific language fluency
Communication skills
Structured working style
Reliable working style
Hands-on mindset
Solution-oriented thinking
Ownership
Process-oriented mindset
CRM systems (Odoo)
Event organization
Trade fair organization

Location

Berlin
Remote (for partner interaction within assigned markets)

Work Type

Full-time
Hybrid (office-based in Berlin with travel to assigned markets)

Experience Level

Relevant commercial experience in target market
Experience in partnership management, key account management, or B2B sales

Benefits

Central role with real impact on growth and brand presence
Berlin-based position in a modern, centrally located office
Regular travel within assigned markets
Business travel and accommodation expenses fully covered
High level of autonomy and ownership of partner accounts
Flat hierarchies and fast decision-making
Close collaboration with a motivated and ambitious team
Attractive working conditions
Opportunities for personal development
Opportunity to work in a modern, design- and technology-driven environment

About the Company

Berlin Acoustics is a German manufacturer of sound-insulated phone and meeting booths.
Our booths transform open-plan offices into productivity hubs, creating spaces where people can focus and perform at their best.
We work with a Europe-wide network of retail partners and interior designers who distribute our products.
As part of mute-labs GmbH, we are profitable, founder-led, and focused on building a sustainable business for the long term.
At mute-labs, we aim to enable companies to achieve more by democratizing silence in the workspace.
We are a profitable, founder-led company focused on building a sustainable business for the long term.
We have no investors and have been profitable since day one.
We continue to have a steep growth curve in revenue and profit.
We are not striving for an exit – we’re building a sustainable business for many generations to come.