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About the Role

This role within the ICS Streets Service seeks technical expertise in utilities, engineering, streetworks, infrastructure planning/regulation, or construction to manage technical aspects and project delivery. The ideal candidate will possess a problem-solving mindset, applying analytical and creative thinking to overcome challenges and promote the 'dig once' approach to streetworks through collaboration and innovative construction techniques. The role involves addressing delivery challenges, developing best practices for collaboration, and potentially working on topics such as mains rehabilitation, streetwork management, abandoned asset repurposing, energy transition, and public realm improvements. Strong problem-solving, organizational, and communication skills are essential for engaging with diverse stakeholders. While practical understanding of infrastructure issues is preferred, candidates with relevant backgrounds and the ability to quickly acquire new technical knowledge will be considered.

Responsibilities

Manage technical projects and processes for the ICS and act as an interface with technical stakeholders to secure delivery objectives and resolve technical barriers/issues.
Ensure timelines and deliverables are met; establish and maintain an effective project management approach.
Build new and maintain existing partnerships to assist the activities of the ICS; manage occasionally conflicting stakeholder needs, influence participation and persuade parties to change internal practices to drive long-term change in ways of working.
Apply and drive continual improvement of supporting digital tools, alongside specialized expertise to conduct technical activities.
Gather and effectively analyse relevant data to monitor and evaluate processes, validating ICS activities.
Provide advice on infrastructure coordination issues to the Mayor and other senior leaders.
Take the initiative to research emerging areas, generate analysis and explore technical feasibility of solutions.
Synthesise complex viewpoints and gain buy-in through compelling, well-thought arguments.
Build and maintain up-to-date awareness of regulatory, legislative, technical and policy changes in the infrastructure field.
Establish and maintain positive working relationships within and outside the GLA.
Manage project resources in accordance with the GLA’s policies and Code of Ethics and Standards.
Realise the benefits of London’s diversity by promoting and enabling equality of opportunities to benefit the diverse needs and aspirations of London’s communities.
Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams.

Requirements

Technical expertise on issues related to the water and Streetworks sectors, and addressing surface water flooding issues, as well as substantial experience relating to: Construction, Streetworks, Utilities, Development, Capital Delivery or similar.
Excellent written and oral skills and a track record of successful stakeholder communications, including producing effective visuals.
Ability to use a range of office and data-related software and digital tools, to an advanced level.
Degree or work experience in an engineering field (preference for civil engineers).
Ideally, experience in the field of infrastructure policy/projects and familiarity with the GLA’s priorities/initiatives in this space.
Strong programme and project management skills and experience, including evidence of successful delivery to time and budget, and refining processes over time.
Problem solving: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding; Actively challenges the status quo to find new ways of doing things, looking for good practice; Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues; Initiates consultation on opportunities to improve work processes; Supports the organisation to implement innovative suggestions.
Research and analysis: Expands networks to gain new information sources for research and policy development; Identifies and implements methods to ensure intelligence is of a high quality; Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights; Tailors research investment in line with likely impact for Londoners and policy priorities; Retains a bigger picture view, ensuring research recommendations are appropriate and practical for the GLA and its stakeholders.
Planning and Organising: Prioritises work in line with key team or project deliverables; Makes contingency plans to account for changing work priorities, deadlines and milestones; Identifies and consults with sponsors or stakeholders in planning work; Pays close attention to detail, ensuring team’s work is delivered to a high standard; Negotiates realistic timescales for work delivery, ensuring team deliverables can be met.
Communicating and Influencing: Encourages and supports teams in engaging in transparent and inclusive communication; Influences others and gains buy-in using compelling, well-thought-through arguments; Negotiates effectively to deliver GLA priorities; Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement; Advocates positively for the GLA both within and outside the organisation.
Building and Managing Relationships: Develops new professional relationships; Understands the needs of others, the constraints they face and the levers to their engagement; Understands differences, anticipates areas of conflict and takes action; Fosters an environment where others feel respected; Identifies opportunities for joint working to minimise duplication and deliver shared goals.
Organisational Awareness: Challenges unethical behaviour; Uses understanding of the GLA’s complex partnership arrangements to deliver effectively; Recognises how political changes and sensitivities impact on own and team’s work; Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas; Follows the GLA’s position in the media and understands how it impacts on work.

Skills

Utilities
Engineering
Streetworks
Infrastructure planning
Infrastructure regulation
Construction
Project delivery
Problem-solving
Analytical thinking
Creative thinking
Stakeholder communication
Digital tools
Data analysis
Infrastructure coordination
Research
Technical feasibility analysis
Synthesizing complex viewpoints
Regulatory awareness
Legislative awareness
Policy awareness
Programme management
Project management
Written communication
Oral communication
Visual communication
Office software
Data-related software

Location

Union Street SE1 0LL

Work Type

Hybrid
Remote
Office-based
Job share

Experience Level

Senior

Education Level

Degree in engineering field (preference for civil engineers)
Relevant work experience

Benefits

30 days’ annual leave
Interest-free season ticket loan
Interest-free bicycle loan
Career average pension scheme

About the Company

London Fire Brigade’s Head Office (Union Street SE1 0LL)
GLA staff are working a minimum of 1 day per week in our offices and remotely depending on their role.
GLA's continuing commitment to be an inclusive and equal opportunity employer.
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels.
We are committed to being an inclusive employer.
We are a Disability Confident Employer.

Equal Opportunity

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.