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About the Role
Oversee staff, food preparation, and meal delivery to ensure patients, visitors, and hospital employees receive safe, nutritious meals on time. Manage the hospital's food service department to ensure meals meet patients' dietary needs and hospital safety standards.
Responsibilities
- Maintain food temperatures, portion sizes, and quality, making substitutions as needed for therapeutic diets.
- Hold staff accountable for completing duties and understanding their responsibilities.
- Coordinate with Engineering to ensure equipment safety and provide staff training on equipment usage.
- Ensure sanitation and safety of the kitchen and cafeteria.
- Check floor refrigerators for correct inventory levels, dates, cleanliness, and neatness to meet sanitation standards.
- Perform duties of a diet clerk in the diet office.
- Prepare weekly and daily staff schedules, monitoring and updating as needed.
- Monitor and evaluate employee performance and attendance, taking necessary actions for improvement.
- Maintain documentation to ensure all databases are up to date.
- Review and maintain Quality Assurance documentation and implement improvements.
- Ensure test trays and patient/cafeteria surveys are completed as scheduled, reviewing results and implementing changes.
- Interface with staff, nursing, patients, and customers to identify training needs, emphasizing customer service.
- Track employee development through quizzes and observation, developing a rewards system for motivation.
- Inservice staff regularly on departmental and organizational policy changes.
- Collaborate with the Department Manager and Production Manager to develop training/education programs.
- Count cash, read out registers, ensure exceptional customer service, cover inservices, and manage marketing/signage for special events.
Requirements
- AAS degree or at least three years of experience in institutional foodservice management.
- Serv Safe certification within 6 months of employment.
- Good verbal and written communication skills, including the ability to listen.
- Ability to incorporate foodservice knowledge into daily practices.
- Proficiency in all supervisory areas.
- Computer literacy.
- Ability to give directions in a timely manner.
- Ability to assess staff comprehension for training purposes.
Skills
- Communication skills
- Foodservice knowledge
- Supervisory skills
- Computer literacy
- Time management
- Training and development
Location
- Glens Falls, NY
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- Associate's Degree
Salary/Compensations
- $22.96 - $34.44 per hour
Benefits
- Competitive benefits offerings available to active, full-time and part-time employees working at least 30 hours per week.
About the Company
- Glens Falls Hospital is the primary hospital for 5 counties, offering home-town care in the Adirondacks.
- Glens Falls Hospital is an ANCC Magnet® Recognized community hospital.
- The hospital utilizes advanced monitoring technology.
- Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
- Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.