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About the Role
We are seeking a hands-on Cloud Operations Engineer to manage and enhance our Microsoft Azure and Microsoft 365 environments. This role is crucial for maintaining the security, availability, and governance of our cloud services as we integrate AI tools and automation.
Responsibilities
- Administer Azure and Microsoft 365 services, monitoring availability, performance, and operational security.
- Manage Entra ID and Active Directory operations, including joiner/mover/leaver processes, groups, role-based access control, Conditional Access, and privileged identities.
- Maintain Microsoft Intune enrollment, device compliance, application protection, and endpoint configuration.
- Support Azure-hosted Windows Server workloads and relevant DNS and DHCP services.
- Manage Azure networking, including virtual networks, network security groups, DNS zones, private endpoints, and load balancers.
- Operate Azure Backup and Azure Site Recovery, testing recovery arrangements and maintaining runbooks.
- Support and maintain physical infrastructure including office networking, firewalls, switching, and print services.
- Build and improve alerts, dashboards, and observability using Azure Monitor, Log Analytics, and KQL.
- Investigate complex incidents, coordinate resolution, and document root causes and preventive actions.
- Maintain operational runbooks and contribute to ITIL-aligned incident, problem, and change management.
- Identify emerging risks and recommend improvements based on service trends and monitoring data.
- Coordinate patching and vulnerability remediation, prioritizing by risk and business impact.
- Assist with security baselines and Microsoft Defender controls across Azure, Microsoft 365, and endpoints.
- Manage access-control exceptions with appropriate governance and support audits and reviews.
- Recommend controls that balance security, reliability, and usability.
- Automate repeatable tasks using PowerShell and other tools.
- Read, run, and maintain infrastructure-as-code templates (Bicep or Terraform).
- Monitor cloud costs and recommend optimization opportunities.
- Prioritize work transparently, explain technical trade-offs, collaborate with suppliers, and share knowledge.
Requirements
- Hands-on experience operating production cloud services, particularly Microsoft Azure and Microsoft 365.
- Practical experience with Entra ID/Active Directory, identity lifecycle, RBAC, Conditional Access, and privileged access management.
- Experience managing endpoints with Intune and supporting Azure networking and cloud-hosted workloads.
- Familiarity with physical network infrastructure including firewalls, switching, and print services.
- Ability to configure monitoring and investigate issues using Azure Monitor, Log Analytics, and KQL.
- Working knowledge of Microsoft 365 services (Exchange Online, SharePoint Online, Teams, and OneDrive) and relevant security controls.
- Experience with backup, disaster recovery, documented recovery procedures, and testing.
- Familiarity with Microsoft Defender technologies, patching, and risk-based vulnerability remediation.
- PowerShell scripting skills and an understanding of cloud cost optimisation.
- Experience collaborating through incident, problem, and change processes, including with external service partners.
- Clear communication, sound judgement, and a practical approach to ownership and continuous improvement.
- Experience with infrastructure as code (Bicep, Terraform or ARM) and/or Python or Bash automation.
- Exposure to Microsoft Sentinel, KQL workbooks or security alert tuning alongside a SOC.
- Experience with hybrid virtualisation or SaaS integrations such as Salesforce.
- Experience in a regulated environment, ideally FCA-regulated.
- Certifications such as AZ-104, AZ-305, AZ-500, SC-300 or MS-102, or equivalent practical experience.
Skills
- Microsoft Azure
- Microsoft 365
- Entra ID
- Active Directory
- Microsoft Intune
- Azure networking
- Azure Monitor
- Log Analytics
- Kusto Query Language (KQL)
- Azure Backup
- Azure Site Recovery
- PowerShell scripting
- Infrastructure as Code (Bicep, Terraform, ARM)
- Python
- Bash
- Microsoft Defender
- ITIL
- Cloud cost optimisation
Location
- Remote
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Mid-level
- Senior
Education Level
- Relevant certifications (AZ-104, AZ-305, AZ-500, SC-300, MS-102) or equivalent practical experience
Benefits
- Competitive salary
- Comprehensive benefits package
- Opportunities for growth and progression
- Opportunities for professional development
- Access to AI tools
- Contributory pension
- Hybrid/flexible working
- Ongoing learning and development opportunities
About the Company
- Triple Point has been bringing investment ideas to life and connecting capital with the right people and opportunities since 2004.
- Manages over £2.5 billion across Private Credit, Social Housing, Clean Heat, Energy, and Venture investment strategies.
- Offers investments to both private (retail) and institutional clients.
- Has over 230 employees committed to improving the world.
- Is a certified B Corp, signed up to the Principles for Responsible Investment.
- Named a Sunday Times 'Best Place to Work 2025 & 2026'.
Equal Opportunity
- Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees.
- Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company.
- The company aims to create a welcoming and diverse work environment where people from all walks of life feel valued and supported.
- Individuals from various backgrounds are actively encouraged to apply for job vacancies.