Customer Operations Representative (m/w/d) at Belden Inc | BE, DE | Rezi

Customer Operations Representative (m/w/d) at Belden Inc

Customer Operations Representative (m/w/d)

Belden Inc · BE, DE

1 weeks ago

Customer Operations Representative (m/w/d)

Belden Inc · BE, DE

11 days ago
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About the Role

Belden is seeking to hire individuals who are passionate about innovation and eager to advance their careers. The company focuses on solving complex connectivity challenges, transforming curiosity into tangible results. This role offers opportunities for growth, development, and shaping the future, collaborating with global teams to contribute to impactful solutions.

Responsibilities

  • Creating offers and processing tenders in collaboration with Sales and Product Management (PLM).
  • Following up on offers and processing customer orders from receipt to shipment, including deadline monitoring.
  • Responsibility for export orders, including the creation of export documentation.
  • Supporting technical clarifications in coordination with PLM/Sales.
  • Participating in the further development of customer service processes.

Requirements

  • Completed commercial apprenticeship or several years of experience in a comparable position.
  • Professional experience in Customer Service, Customer Support, or Sales.
  • Experience in the B2B environment and in customer service/support systems is an advantage.
  • SAP knowledge.
  • Structured, solution-oriented, and customer-oriented way of working.
  • Strong communication skills, both written and verbal.
  • Teamwork ability and a professional, positive demeanor in customer contact.
  • Proficiency in MS Office (Excel, Word, PowerPoint).

Skills

  • SAP
  • MS Office (Excel, Word, PowerPoint)
  • Customer Service
  • Customer Support
  • Sales
  • B2B
  • Communication
  • Teamwork

Location

  • Berlin

Work Type

  • Hybrid
  • Flexible working hours

Experience Level

  • Several years of experience

Education Level

  • Commercial apprenticeship

Benefits

  • Company pension plan with employer contribution.
  • 30 vacation days per year (based on a 5-day week).
  • Health and accident insurance.
  • Access to global Employee Assistance Program (EAP).
  • Flexible working hours.
  • Hybrid work models (home office option).
  • Further training via Belden Academy.
  • Modern work environment.
  • "One Belden" culture.

About the Company

  • Belden is a company where innovation creates opportunities for employees, customers, and communities.
  • They connect people, information, and ideas to solve complex connectivity challenges.
  • Belden is shaping the future of digitalization and paving the way for the next generation of innovations.
  • They are a global community shaping the future of intelligent connectivity.
  • At Belden, employees push the boundaries of technology and write the next chapter of innovation.