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About the Role
The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity. The post-holder will be responsible for contributing to the operational tasks involved in the day to day running of the facility.
Responsibilities
- Attend to all routine office administration including answering queries, managing bookings, recording accidents/incidents, issuing tickets and facility passes, and recording daily attendance figures.
- Act as receptionist, take entrance fees, operate the booking and management system, and balance tills.
- Prepare the facility for competition and training, including marking sports pitches.
- Maintain and repair equipment as necessary.
- Issue and monitor the use of equipment.
- Maintain all facility areas, including clearing litter and tidying.
- Clean facility areas, including changing rooms, toilets, and outside areas.
- Carry out all cleaning duties as required.
- Maintain and attend to vending machines.
- Take deliveries of goods and equipment.
- Ensure premises are secure when locking up and be responsible for keys.
- Liaise with relevant officers to ensure the general security, upkeep, and maintenance of the facility.
- Liaise with clubs, associations, and schools to promote and encourage facility use.
- Assist in managing a balanced programme of activities.
- Perform other duties to improve or develop the facility.
- Assist and lead on sessions such as Tennis, football, gym, and fitness.
- Participate in the Staff Development and Appraisal Scheme and undertake training.
- Administer first aid in the event of an accident and ensure safety requirements are met.
- Assume responsibility for the site in the absence of management.
- Assist in carrying out duties at other sites as required by the Manager.
Requirements
- Ability to work a flexible shift system including evenings, weekends, and bank holidays.
- Compliance with all Enable Leisure and Culture Codes of practice, including code of conduct, data protection, and health and safety policies.
- Commitment to promoting equality, diversity, and inclusion.
- Awareness of the Children’s Act 2004, London Child Protection Procedures, and Working Together in relation to child protection and safeguarding children and young people.
- Awareness of the principles of safeguarding as they apply to vulnerable adults.
- Report any concerns regarding safeguarding and/or child protection to the line manager.
- Actively contribute to the Active Wandsworth strategy.
- Carry out any other reasonable duties and responsibilities commensurate with the grading and level of responsibilities of the post.
Skills
- Customer service
- Cash handling
- Equipment maintenance
- Cleaning
- First aid administration
- Sports coaching (Tennis, football, gym, fitness)
Location
- Battersea Park, Millennium Arena
Work Type
- Onsite
- Permanent
- Part Time
Experience Level
- Experienced
Salary/Compensations
- £15434.50
Benefits
- 30 days of annual leave plus 8 bank holidays
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Monthly social and wellbeing activities
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
About the Company
- Enable is a charity dedicated to improving people's wellbeing and strengthening local communities.
- We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
- Enable values its employees and culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment.
- We are strongly committed to creating a diverse and inclusive workplace and are an equal opportunities employer.
- We believe that the more inclusive we are, the better our work will be.
Equal Opportunity
- Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds.