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About the Role
This role is designed to develop future managers within the accounts receivable and credit management department. Starting with core operational tasks, the position will gradually expand to cover credit assessment, collection, closing, and reporting, with the ultimate goal of leading the department.
Responsibilities
- Perform billing operations and confirm billing details for various businesses and services.
- Process payments, reconcile payments, and manage outstanding accounts receivable balances.
- Handle direct debit processing, issue receipts, and create/update payment forecasts.
- Register, modify, and maintain customer master data.
- Conduct credit reviews and assess customer credit limits and risks.
- Follow up on overdue payments and accounts with collection concerns.
- Calculate and confirm bad debt provisions and prepare related documentation.
- Process accounts receivable-related entries for monthly, quarterly, and annual closings, reconcile balances, and maintain supporting documents.
- Process and confirm revenue recognition for maintenance services.
- Report on accounts receivable balances, collection status, payment forecasts, and delinquency.
- Prepare and explain documentation for audits, internal controls, and inquiries from internal and external parties.
- Standardize operational procedures, maintain manuals, and eliminate reliance on specific individuals.
- Promote efficiency and automation using ERP systems and data.
- Coordinate with internal and external support teams, managing roles, quality, and deadlines.
- Provide training, review work, and support junior staff and new hires.
Requirements
- Practical experience in credit management, billing, or payment management.
- Accurate handling of numbers and data, with careful reconciliation and cause analysis.
- Basic PC skills, including Excel.
- Ability to collaborate with relevant departments and manage tasks with a focus on deadlines.
- Desire to specialize in accounts receivable management and take on future management responsibilities.
- English proficiency to understand emails and documents and handle necessary business writing.
Skills
- Accounts Receivable Management
- Credit Management
- Billing
- Payment Reconciliation
- Financial Reporting
- ERP Systems
- Excel
- Communication
- Problem Solving
- Process Improvement
- Team Leadership
- Risk Management
- Internal Controls
- Auditing
- English
Location
- Tokyo, Japan
Work Type
- Hybrid
- Full-time
- Flex-time
Experience Level
- Mid-level
- Managerial
Education Level
- Bachelor's Degree equivalent
- Bookkeeping (Level 2)
Benefits
- Telework system available
- Flextime system without core hours
- Opportunities for degree or certification programs sponsorship
About the Company
- Otis is the world's leading elevator and escalator manufacturing, installation, and service company.
- We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
- Our products are recognized in famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers.
- We are a diverse, global team of 72,000 people committed to meeting diverse customer needs in over 200 countries and territories.
- We are an innovative global industry leader with a resilient business model.
- We foster a diverse, trusted, and caring community.
- We provide opportunities, training, and resources to build leadership capabilities.
- Our focus is on people – passengers, customers, and colleagues.
- We are guided by our values: Safety, Ethics, Quality.
Equal Opportunity
- Otis is An Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.
- To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.