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About the Role
The Business Insights Analyst is responsible for helping leadership understand business performance, identify root causes, and recommend actions. This role combines business intelligence, strategic analysis, executive reporting, AI-enabled analytics, and model development, requiring technical skill, business acumen, curiosity, and clear communication with executive stakeholders.
Responsibilities
- Support daily, weekly, monthly, and recurring executive reporting.
- Analyze key business metrics and identify performance drivers.
- Present insights in a clear, concise format that enables rapid decision-making.
- Translate complex data into executive-ready recommendations.
- Conduct deep-dive analyses across membership, retention, and ancillary services.
- Identify trends, opportunities, risks, and root causes.
- Develop structured approaches to answering complex business questions.
- Partner with stakeholders across the organization to solve business challenges.
- Support the development of scalable reporting infrastructure.
- Combine internal, external, and market data sources to create richer business insights.
- Collaborate with engineering and data teams to validate data accuracy.
- Ensure methodologies and assumptions are documented and defensible.
- Support analytical models used for pricing strategy.
- Support club site-selection and real estate scoring methodologies.
- Deliver analysis that informs investment and growth decisions.
- Build and improve AI-driven analytical workflows.
- Utilize agentic tools to increase speed and efficiency.
- Evaluate AI-generated outputs and ensure accuracy before executive review.
- Identify opportunities to integrate AI into ongoing analytical processes.
Requirements
- Bachelor's degree required.
- 2-5 years of experience in business insights, analytics, FP&A, strategy consulting, management consulting, technology consulting, or a related field.
- Strong SQL proficiency.
- Experience with BI and visualization platforms such as Tableau, Power BI, Looker, or Domo.
- Advanced Microsoft Excel and PowerPoint skills.
- Strong analytical and problem-solving mindset.
- Curiosity to investigate anomalies and uncover root causes.
- Experience leveraging AI tools in business analysis environments.
- Excellent communication and presentation skills.
- Ability to simplify complex concepts for non-technical audiences.
- Comfortable operating in a fast-paced, high-growth environment.
- Strong sense of ownership and accountability.
Skills
- SQL
- Tableau
- Power BI
- Looker
- Domo
- Microsoft Excel
- Microsoft PowerPoint
- AI tools
Location
- New York, NY
Work Type
- Hybrid
- Remote
Experience Level
- 2-5 years
Education Level
- Bachelor's degree
Salary/Compensations
- $85,000 to $115,000 base
Benefits
- Performance-based bonus eligibility
- Generous, flexible paid time off
- 401(k) plan with discretionary matching opportunities
- Comprehensive medical, dental, and vision benefits
- Health savings and flexible spending accounts
- Basic life and AD&D insurance
- Short-term and long-term disability coverage
- Employee Assistance Plan
- Education assistance program
- Free Crunch Gym Membership
- Milestone Anniversary Recognition program
About the Company
- Crunch Fitness is a rapidly expanding fitness brand with over 600 franchised and corporate-owned gyms.
- Our philosophy of 'No Judgments' creates welcoming gyms and communities.
- We make serious fitness fun by combining exercise, entertainment, and innovation.
- Crunch offers opportunities for professional development and career advancement in a high-growth organization.
Equal Opportunity
- Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation.
- Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, and not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
- Crunch will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.