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About the Role

The Information Management team develops and operates HateAid's information and system architecture, covering infrastructure, end devices, groupware, cybersecurity, CRM, digital products, and AI solutions. We implement digitalization projects, automate business processes, and ensure secure, 'silent' operation in compliance with BSI IT baseline protection and GDPR. This creates a reliable technological foundation for people to care for others when it matters most.

Responsibilities

Manage IT projects from concept to go-live, including cloud/infrastructure, software development, and integration projects throughout their entire lifecycle, ensuring they are on time, within budget, and meet quality standards.
Oversee the entire IT budget (software, hardware, development), including quarterly and two-year planning, forecasting, and invoice authorization.
Employ agile and hybrid project management methodologies (Scrum, Kanban, Waterfall, Hybrid), prioritizing resources and confidently managing risks, stakeholders, and change processes.
Drive digital sovereignty by transitioning from Microsoft 365 and Atlassian to established open-source solutions for project and resource management.
Manage strategic initiatives such as the MarTech stack (CRM, newsletter, campaigns) and the Consultation Stack (consultation process, frontend/backend, online file) with fundraising and requirements engineering.
Develop implementation concepts, training, and change processes to ensure new solutions are sustainably adopted and utilized within the organization.
Orchestrate the project tasks of the Information Management team with the organization's requirements and manage external partners for system operation, development, and UX/UI design.

Requirements

Completed degree in Computer Science, Business Informatics, Engineering, or a comparable qualification, or at least 5 years of practical experience in IT project management.
Proficient in project management methodologies (agile & classic: Scrum, Kanban, Waterfall, Hybrid).
Strong analytical and problem-solving skills, with experience in risk, stakeholder, and change management.
Experience in budget planning and control, maintaining an overview of costs and resources even in complex projects.
Proficient use of project management tools (e.g., Jira, Confluence, MS Project, OpenProject, xWiki) and office/reporting tools and methods for budget and status reporting.
Understanding of cloud and infrastructure topics, as well as software development and integration.
Alignment with HateAid's mission and commitment to an open, democratic society.
Appreciation for diversity and a willingness to develop, change perspectives, and learn.
Familiarity with various digital tools for organization and communication, and proficiency in the MS Office suite.
Fluent German language skills (written and spoken) and the ability to conduct conversations in English.
Residency and habitual place of residence within Germany.

Skills

IT Project Management
Agile Project Management
Scrum
Kanban
Waterfall
Hybrid Project Management
Budget Planning
Risk Management
Stakeholder Management
Change Management
Cloud Infrastructure
Software Development
System Integration
MarTech Stack Management
CRM
Newsletter Tools
Campaign Management
Open Source Solutions
Jira
Confluence
MS Project
OpenProject
xWiki
MS Office Suite
Digital Tools
English Language Proficiency

Location

Germany
Berlin
Remote within Germany
EU
EEA
Switzerland

Work Type

Full-time
Limited term (2 years)
Mobile working within Germany
Working from abroad (EU, EEA, Switzerland) upon agreement
Primarily remote with occasional presence in Berlin office

Experience Level

Minimum 5 years of practical experience in IT project management (if no formal degree)
Experience in budget planning and control
Experience in risk, stakeholder, and change management

Education Level

Completed degree in Computer Science, Business Informatics, Engineering, or comparable qualification
PMP certification (nice-to-have)
PRINCE2 certification (nice-to-have)
Scrum Master certification (nice-to-have)
ITIL certification (nice-to-have)
Cloud certifications (nice-to-have)

Benefits

Workshops and further training
Various benefits to choose from
Urban Sports membership
Employee benefits platform
Company pension plan with an increased employer contribution of 30%
Individual supervision/preventive psychology
Time off in lieu for every overtime hour
30 days of vacation per year (5-day week)
Paid time off on December 24th and 31st

About the Company

HateAid is a non-profit organization founded in 2018, dedicated to human rights in the digital space.
We support individuals experiencing digital violence, often when personal networks and authorities are overwhelmed.
We aim to change the lack of accountability from platforms.
We view digital violence as a significant threat to democracy and strive to fundamentally improve conditions for victims.
This includes advocating for changes in criminal and civil law, consumer protection, and engaging in dialogue with politics, law enforcement, and platform operators.
We publish position papers and statements, and use campaigns, actions, and media outreach to raise public awareness about digital violence.
Diversity is important to us, and we are continuously working to become a safer space for everyone.

Equal Opportunity

We value diversity and are committed to creating a safe space for all individuals.
We encourage feedback on how we can improve our recruitment process to be more inclusive.