Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Assistant Program Director, Operations (Monument) role.

Rezi rewrites your resume against GODDARD RIVERSIDE COMMUNITY CENTER's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Assistant Program Director, Operations (Monument) posting at GODDARD RIVERSIDE COMMUNITY CENTER — free, in seconds.

About the Role

The Monument is a 200-bed stabilization site for unsheltered adults, providing a safe environment with resources and supportive services to help clients work towards permanent housing. This role oversees daily operations and provides support and supervision to the residential aide team, ensuring the safety and security of the site.

Responsibilities

Directly supervise the Residential Aide Supervisor.
Provide operational guidance and support to the RA Supervisor.
Assist RA Supervisor with monthly schedules and coverage planning.
Ensure operational documentation is completed accurately and on time.
Monitor daily bed utilization, availability, and status changes.
Oversee daily bed reconciliation and address discrepancies.
Ensure accurate maintenance of the client bed roster.
Monitor No Show/Return, consecutive absences, and bed policies.
Coordinate operational response to client incidents.
Stay informed on contract requirements and ensure compliance.
Assist with audit preparation and performance improvement plans.
Attend staff meetings, training, and supervision meetings.
Communicate goals, monitor performance outcomes, and discuss improvement plans.
Serve as Program Director in their absence.
Participate in on-call rotation, potentially including overnights and weekends.
Oversee and conduct intakes, notifying the PD of changes or concerns.
Ensure rounds are conducted consistently and with sensitivity.
Oversee CARES intake system for timely client admissions.
De-escalate client conflict and incidents using client-centered care.
Ensure timely and appropriate response to building-related emergencies.
Ensure compliance with health, fire, and safety codes.
Perform facility and resident room inspection follow-ups.
Communicate and follow up on maintenance requests.
Perform other duties as required.

Requirements

At minimum, 1 year of supervisory experience required.
F-80 Certification and Food handlers required within 90 days of hire.
Experience working on-site in a congregate housing setting preferred.

Skills

Excellent verbal and written communication skills
Strong organizational and leadership skills
Ability to negotiate numerous priorities, resolve conflicts, and manage high communication
Ability to develop, implement, and manage systems and processes
Excellent judgement and proactive nature
Proficient in Microsoft Office: outlook and excel
Ability to learn data base systems, such as CARES

Location

New York, NY

Work Type

Onsite
Rotating on-call
Full-time

Experience Level

1 year of supervisory experience

Education Level

F-80 Certification
Food handlers certification

Salary/Compensations

$63500.00 - $76500.00 per year

About the Company

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages.
We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Equal Opportunity

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.