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About the Role

Serve as part of the interdisciplinary team working to secure permanent housing for residents at one of our transitional sites.

Responsibilities

• Directly supervise case management team comprised of Case Manager Supervisor, 3 Housing Specialists, and 1 Harm Reduction Specialist
• Support Case Manager Supervisor in ensuring the case management team of 8 is effectively working with clients to establish goals, track progress, and remove barriers.
• Assist Housing Specialists with housing application submissions, follow up on placements, and conduct post-placement follow-up as needed.
• Support social service team in preparing clients for housing interviews and transitions.
• Monitor caseloads and ensure timely completion of documentation, including notes, required forms, and follow-ups, to support program deliverables.
• Assist and complete Mobile crisis referrals when needed
• Assist with scheduling LMSW appointments
• Participate and support room inspections
• Support and train teams on evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, culturally sensitive, and strengths-based approach
• Facilitate biweekly clinical team meetings
• Respond quickly and appropriately in crisis situations and debrief with team members
• Conduct apartment viewings to support the Housing Specialist as needed.
• Develop and facilitate client workshops and individual sessions on skills and information necessary to acquire and maintain permanent housing.
• Assist team with case conferences
• Maintain and teach appropriate professional boundary setting with a diverse population with a wide array of needs and backgrounds.
• Attend staff meetings and actively participate in supervision
• Maintain accurate records and ensure proper data entry and tracking in all required systems (e.g., CARES, internal logs).
• Audit case files regularly to ensure documentation meets DHS standards, including ILPs, case notes, assessments, and service plans.
• Collaborate with Program Director and administrative team in preparing for internal and external audits, inspections, and reviews, ensuring readiness at all times.
• Develop and maintain appropriate records and documentation of services to the clients.
• Ability to work flexible schedule if needed and participate in the on call rotation

Requirements

• Bachelor’s Degree required
• At minimum, 1 years of supervisory experience required.
• Prior transitional, outreach, or supportive housing experience
• Master’s degree in social work (social services degree)
• Experience working with homeless adults
• Experience working with individuals diagnosed with severe and persistent mental illness, substance use and/co-occurring disorders
• Bilingual Skills
• Escort clients on interviews in community as needed
• Ability to lift 30lbs

Skills

• Strong Interpersonal and communication skills
• Organized with strong follow up and attention to detail
• Team player
• Proficient in Microsoft Office, Outlook, Word and Excel
• Ability to learn computer databases such as AWARDS or CARES
• Able to learn Coordinated Assessment Placement System

Location

• New York, NY

Work Type

• Sunday-Thursday, 9am-5pm
• Indoor office environment with visits to client rooms
• Some escorts in community

Experience Level

• 1 years of supervisory experience

Education Level

• Bachelor’s Degree
• Master’s degree in social work (social services degree)

Salary/Compensations

• $63500.00 - $76500.00

About the Company

• Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages.
• We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Equal Opportunity

• Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.