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About the Role
Diamond Braces is seeking a motivated Office Manager to lead daily operations, develop team members, and drive an exceptional patient experience within one of the country's fastest-growing orthodontic organizations.
Responsibilities
- Lead, coach, and develop office team members.
- Manage daily schedules, patient flow, and office operations.
- Drive office productivity, performance, and key business metrics.
- Provide direction, accountability, and support to team members.
- Monitor payroll hours and office expenses.
- Resolve patient concerns with professionalism and empathy.
- Partner with doctors and support teams to ensure exceptional patient experiences.
- Maintain efficient, organized, and high-performing office operations.
Requirements
- Management or leadership experience.
- Comfortable coaching team members and holding them accountable.
- Thrive in a fast-paced, customer-focused environment.
- Organized, solutions-oriented, and adaptable.
- Strong communication and conflict-resolution skills.
- Take ownership of outcomes and lead by example.
- Looking for long-term career growth with a growing organization.
- Dental or healthcare management experience is preferred but not required.
Skills
- Leadership
- Coaching
- Team Development
- Operations Management
- Performance Management
- Customer Service
- Conflict Resolution
- Communication
Location
- In-person
Work Type
- Full-time
- Onsite
Experience Level
- Management
- Leadership
Salary/Compensations
- $65,000+ base salary
- Performance bonus opportunities
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid Time Off
- Paid holidays
- Discounted orthodontic treatment for you and your family
- Ongoing leadership training and professional development
- Career path from Office Manager to Regional Leadership and beyond
- Established systems and operational support
About the Company
- Diamond Braces is one of the fastest-growing orthodontic organizations in the country.
- Offers stability, structure, and advancement opportunities.
- Values leadership, promotes from within, and invests in employee development.
Equal Opportunity
- Diamond Braces is an Equal Opportunity Employer.