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About the Role
This role is in the Stakeholder Engagement and Events team within the Media and Stakeholder Communications directorate. Support and coordinate a range of event-related activities and stakeholder engagement services including preparation of presentation materials, stakeholder information, issues management and digital strategies. This temporary opportunity offers the chance to play a key role in delivering impactful external-audience-facing events to support DCS and NSW Government priorities.
Responsibilities
- Plan, coordinate, and deliver in-person, online and hybrid events for a variety of internal stakeholders to support organisational priorities.
- Develop and deliver polished event briefs, video presentation content and communications that effectively convey key messages across multiple channels.
- Liaise with internal stakeholders to understand event objectives, logistics and content requirements, ensuring alignment with business outcomes.
- Manage multiple events simultaneously, balancing competing deadlines, changing priorities and short turnaround times.
- Use digital engagement tools (including Swift Digital, Slido, MS Teams, Salesforce and other platforms) to support event registration, live audience engagement and reporting.
- Prepare and maintain operational resources, including event day folders, staff briefs, run sheets and supporting materials.
- Coordinate communication collateral and stakeholder information to meet engagement needs and ensure quality and consistency.
- Update dashboards and reports, evaluate communications and events to inform continuous improvement.
- Develop guidelines and protocols for communication materials, ensuring compliance with organisational standards and accessibility requirements.
- Collaborate with internal teams, including communications, design, technology and business areas to support seamless service delivery.
Requirements
- Attach an up-to-date resume and a brief cover letter outlining how your skills and experience align to the role.
Skills
- strong organisational and event coordination skills
- experience in managing diverse stakeholders with professionalism and clarity
- ability to work independently and in a team environment while meeting multiple deadlines and priorities
- attention to detail and commitment to polished, accurate communications
- experience with event delivery tools including Swift Digital, Slido, MS Teams and virtual event platforms
- flexibility, resilience and a collaborative mindset
- Swift Digital
- Slido
- MS Teams
- Salesforce
Location
- McKell Building, Sydney NSW 2000
Work Type
- Full-time
- Temporary
- Hybrid
Experience Level
- experienced Event Coordinator
Salary/Compensations
- Clerk 5/6 - $102,936 – $113,579 + superannuation and leave loading
About the Company
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
Equal Opportunity
- We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.