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About the Role
This role is responsible for ensuring the accurate and timely invoicing of services in accordance with company policies and procedures. You will support revenue operations through invoice processing, credit note administration, customer billing support, reconciliations, and reporting activities. This position also works closely with internal stakeholders and customers to resolve billing enquiries and contribute to continuous process improvements.
Responsibilities
- Prepare, process and issue accurate invoices in a timely manner across multiple billing streams.
- Monitor invoicing systems and interfaces, investigate errors, and ensure data integrity within accounting systems.
- Process approved credit notes and maintain accurate billing records and documentation.
- Respond to customer billing enquiries and provide high-quality customer service to support timely issue resolution.
- Prepare reconciliations, reports and administrative documentation to support finance operations.
- Contribute to invoicing system improvements, compliance activities and continuous process enhancement initiatives.
Requirements
- Previous experience in an invoicing, billing, accounts receivable or finance administration role.
- Strong computer skills, including proficiency in Microsoft Excel and finance or invoicing systems.
- Excellent attention to detail with a high level of accuracy and reliability.
- Ability to prioritise workloads, meet deadlines and perform effectively in a fast-paced environment.
- Strong communication and customer service skills with the ability to build effective stakeholder relationships.
- Experience interpreting operational information and identifying process improvement opportunities is desirable.
Skills
- Microsoft Excel
- Finance systems
- Invoicing systems
- Communication
- Customer service
- Attention to detail
- Accuracy
- Reliability
- Prioritization
- Time management
- Stakeholder relationship building
Location
- Sydney Head Office
Work Type
- Full-time
Experience Level
- Previous experience required
About the Company
- DP World is reshaping the future of global trade to improve lives everywhere.
- Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions.
- From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.
- In Asia Pacific, DP World employs over 15,000 people across 22 geographies.
- We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
- WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.