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About the Role
As a Senior / Staff Product Manager, you will shape the future of global money movement, embedded commerce, and unified payment acceptance. You will own the end-to-end product lifecycle, bridging online payments-for-platforms with next-generation in-person commerce. Lead cross-functional teams to modernize omnichannel workflows, scale international coverage, and deploy AI-native capabilities.
Responsibilities
- Own the vision, roadmap, and delivery plans for platform payments and in-person commerce solutions.
- Architect seamless integrations connecting POS terminal workflows and embedded platform checkouts to core clearing, ledgering, and multi-currency settlement engines.
- Build developer-first APIs, unified commerce SDKs, and intuitive terminal management systems.
- Pioneer AI workflows and autonomous agents across merchant onboarding, automated terminal setup, dispute/risk management, transaction reconciliation, and proactive loyalty/reward engine optimisations.
- Expand capabilities around alternative payment methods (APMs), card acquiring, and integrated loyalty redemption loops.
- Ensure high-availability infrastructure and deliver tooling to help merchants satisfy regulatory mandates and manage platform risk.
- Partner closely with Engineering, Hardware/Firmware, Commercial, Legal/Compliance, and Operations teams to launch high-impact products.
Requirements
- 5+ years of product management experience building high-scale, mission-critical platform products in fintech, payments, or commerce infrastructure.
- Hands-on domain expertise in card acquiring, embedded finance/platform payment models, or card-present ecosystems.
- Proven ability to engage deeply with engineering on complex architectural discussions.
- Exceptional analytical rigor with a track record of structuring complex ecosystem workflows and leveraging data to drive strategic trade-offs.
- High agency, persistence, and an entrepreneurial bias for action.
- Outstanding written and verbal communication skills; proven success influencing cross-functional teams and executive stakeholders.
- Bachelor’s degree or higher with strong academic performance, preferably with coursework in Computer Science, Engineering, or quantitative disciplines.
Skills
- Product Management
- Fintech
- Payments
- Commerce Infrastructure
- Card Acquiring
- Embedded Finance
- Platform Payment Models
- POS/SoftPOS
- EMV/NFC Standards
- Terminal Management
- API Design
- Distributed Ledgers
- High-Throughput Transaction Processing
- Hardware/Software Interfaces
- Developer-First APIs
- Unified Commerce SDKs
- Generative AI
- Agentic Workflows
- Automated Intelligence
- International Card Networks
- Alternative Payment Methods (APMs)
- Cross-Border Settlement Rails
- Regulatory Frameworks
Location
- San Francisco
- Singapore
Work Type
- Full-time
Experience Level
- Senior
- Staff
Education Level
- Bachelor's degree or higher
About the Company
- Airwallex is the AI-native financial operating system for a real-time, intelligent economy.
- More than 675,000 businesses use Airwallex to run financial operations or build and monetize financial products.
- Started in Melbourne in 2015, Airwallex is the regulated backbone behind global payments.
- Operates with a decade plus of experience, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
- Co-headquartered in San Francisco and Singapore, with over 2,700 employees across 27 offices.
- Hires builders with founder-level energy, who move fast with good judgment, dig in with curiosity, and make decisions from first principles.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- Values diversity and considers anyone seeking employment based on merit, qualifications, competence and talent.
- Does not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making hiring decisions.
- Provides accommodation for individuals with a disability or special need.