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About the Role
This Senior Consultant role serves as the lead consultant on client Dynamics Business Central (BC) projects, utilizing best practices to design, implement, and upgrade BC solutions in both Microsoft Cloud and on-premises environments. Consultants also provide subject matter expertise and escalated support for existing customers, while contributing to the evolution of procedures and best practices.
Responsibilities
- Design, test, train, implement, and support customizations in Dynamics BC for new and existing customers.
- Provide support to reconcile and fix Dynamics BC data.
- Identify software or service opportunities including training, modules, business process consulting, and development.
- Document and communicate issues, risks, and changes within internal CRM and project management software.
- Coordinate application updates, hotfixes, and upgrades for existing customers.
- Serve as a backup for the Application Support Desk and escalated support issues.
- Assist with creating and maintaining internal and external product training curriculums and documentation.
- Participate in periodic online training classes for hosted clients.
- Assist Centre Developers in testing and rollout of new customizations and products.
- Maintain a billing utilization rate of 75% or greater.
Requirements
- 3+ years of experience working on design, configuration, and support of Dynamics NAV and/or Business Central.
- Great communication and problem-solving skills.
- Highly self-motivated and directed, with keen attention to detail.
- Ability to work in a fast-paced environment running multiple tasks under tight deadlines.
- Exceptional customer service orientation.
- Extensive experience working in a team-oriented, collaborative environment.
- Occasional lifting (up to 50 pounds) may be required.
- Frequent local travel required.
Skills
- Dynamics Business Central (BC)
- Dynamics NAV
- Microsoft Cloud
- CRM
- Project Management Software
Location
- Hybrid
Work Type
- Hybrid Work Options
Experience Level
- Senior Consultant
- 3+ years of experience
Education Level
- Bachelor’s Degree or higher preferred
Benefits
- Hybrid Work Options
- Paid Time Off
- Paid Holidays
- Medical
- Dental
- Vision
- 401(k) with employer match contributions
About the Company
- Centre Technologies is expanding and looking to grow its team.
- Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.
- Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.
- Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.