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About the Role
Responsible for service delivery with private cloud, hosted datacenter, and customer virtualization environments, with a primary focus on VMware technologies. The position involves architecting, implementing, and managing VMware-centric virtualized environments and supporting SAN/storage platforms, ensuring optimal performance, security, resilience, and reliability.
Responsibilities
- Design and support disaster recovery solutions using VMware Site Recovery Manager (SRM), storage replication, backup platforms, and NSX-based network virtualization and micro-segmentation.
- Perform VMware health checks, configuration reviews, cluster design validation, resource optimization, and remediation planning across compute, network, and storage layers.
- Administer, design, and troubleshoot SAN-backed virtualization environments, including Fibre Channel and iSCSI connectivity, multipathing, LUN/volume provisioning, datastore design, snapshots, replication, and capacity/performance management.
- Support enterprise storage platforms such as Pure Storage FlashArray and HPE Nimble/Alletra, ensuring storage performance, availability, and alignment with virtualization and disaster recovery requirements.
- Evaluate and execute VMware lifecycle activities, including host and cluster upgrades, vCenter upgrades, ESXi patching, capacity assessments, workload placement, storage modernization, and platform resiliency recommendations.
- Provide proactive recommendations and upkeep of customer environments in tenant organizations.
- Manage infrastructure reporting, alert management, troubleshooting, and tuning.
- Maintain certifications with technology partners.
- Troubleshoot customer issues urgently and effectively.
- Install and implement systems and solutions.
- Conduct post-sales technical follow-ups and provide remote customer support.
- Track work orders and incidents through an electronic help desk system.
- Manage and resolve issues promptly.
- Prioritize tasks and meet deadlines with excellent time management skills.
- Demonstrate excellent troubleshooting and assessment skills.
- Exhibit outstanding written and verbal communication skills.
- Be a team player with exceptional customer service skills.
- Mentor and guide peers, assisting teammates as needed.
- Submit timesheets, expense reports, and documentation on or before deadlines.
- Stay updated on market trends, theories, and new methodologies; embrace change.
- Assist with change-management activities.
- Prepare and deliver complete and concise documentation for all projects and tickets.
- Present progress reports to immediate supervisors and/or Project Managers.
- Manage multiple projects in a fast-paced environment.
- Quickly turn business problems into technical solutions.
- Participate in on-call schedules, serving as a high-level escalation point for network and security issues.
Requirements
- 10+ years hands-on IT experience
- Some travel may be necessary to our various datacenters
- Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
- Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.
Skills
- VMware technologies such as vSphere, ESXi, vCenter Server, vSAN, NSX, Site Recovery Manager
- Supporting SAN/storage platforms
- Fibre Channel
- iSCSI connectivity
- Multipathing
- LUN/volume provisioning
- Datastore design
- Snapshots
- Replication
- Capacity/performance management
- Pure Storage FlashArray
- HPE Nimble/Alletra
- Microsoft Hyper-V
- Windows Server virtualization
Location
- Houston, TX
- Dallas, TX
- Austin, TX
- Tulsa, OK
Work Type
- Hybrid Work Options
- Remote customer support
Experience Level
- Sr. Technical Consultant
Education Level
- Associate’s Degree required
- Bachelor’s Degree preferred
- VMware Certified Professional – Data Center Virtualization (VCP-DCV) (required)
- VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) (preferred)
- VMware Certified Implementation Expert – Data Center Virtualization (VCIX-DCV) (preferred)
- VMware Certified Professional – Network Virtualization (VCP-NV) or Cloud Management and Automation (VCP-CMA) a plus
Benefits
- Paid Time Off
- Paid Holidays
- Medical
- Dental
- Vision
- 401(k) with employer match contributions
About the Company
- Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.
- Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.
- Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
- Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally.