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About the Role
We are looking for a Product Owner to join Independent Agent Distribution Solutions within the Small Commercial Quote Experience group. You will shape how agents efficiently move through quotes, optimizing for ease, transparency, and speed. You will own quote navigation and transparency across the IA Distribution eCLIQ 2.0 portfolio, setting the roadmap to incrementally enhance quoting and navigation modernization. We are looking for a visionary who prioritizes near-term wins while going deep to build the case and dependency map for the full vision. You will balance agent research and quote analytics against business objectives, make the trade-offs visible to leadership and keep moving on near-term wins along the way.
Responsibilities
- Define and communicate the vision and roadmap for small commercial quote navigation and transparency, aligned to IA Distribution's eCLIQ 2.0 portfolio and organizational priorities.
- Own and prioritize the product backlog; write clear, testable user stories and acceptance criteria that let engineering deliver agent value every PI.
- Translate agent friction and business objectives into sequenced work, focusing the squad on the capabilities that most reduce rework, clicks and abandonment.
- Partner with Product, Product Tech, UX and Underwriting Strategy to strategically sequence work and impact launches.
- Lead stakeholder engagement across business, technology and executive leadership to set expectations for timelines, capabilities and trade-offs.
Requirements
- Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors’ degree in relevant field (business, computer science, humanities etc.), 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams
- High level of proven business expertise needed to set clear priorities for product and understand business value impacts
- Develops strong stakeholder relationships and influencing across multiple organizational boundaries
- Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
- Ability to lead varied audiences through census building
- Proven experience with Agile practices and expectations
- Comfortable with making decisions with some level of uncertainty
- Strong communication skills, both written and verbal
- Knowledge of insurance industry preferred
- Knowledge of relevant products and portfolio strongly preferred
- Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities
Skills
- Strategy and visioning
- Curiosity and tenacity
- Analytical foundation
- Comfort in ambiguity
- Stakeholder management
- Agile development methodologies
- Business expertise
- Influencing
- Leading varied audiences
- Agile practices
- Decision making with uncertainty
- Written communication
- Verbal communication
- Insurance industry knowledge
- Relevant products and portfolio knowledge
- Experimental mindset
Location
- Los Angeles Incorporated
- Los Angeles Unincorporated
Work Type
- Full-time
Experience Level
- 5 to 7 years direct experience with agile teams
- Grade 17/18 (PO-II/PO-III)
Education Level
- Bachelors’ degree in relevant field (business, computer science, humanities etc.)
- Master's degree preferred
Salary/Compensations
- The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.
Benefits
- Comprehensive benefits
- Workplace flexibility
- Professional development opportunities
- Opportunities provided through Employee Resource Groups
About the Company
- At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive.
- We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
- We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.
- To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Equal Opportunity
- Liberty Mutual is an equal opportunity employer.
- We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.