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About the Role
Ejecutivo de Negocios RBB (PyME) at HSBC Mexico is responsible for managing, administering, and growing the SME client portfolio, as well as acquiring new clients to expand the bank's presence in the segment, ensuring regulatory compliance and proper risk management.
Responsibilities
- Maintain, administer, and grow the SME client portfolio.
- Acquire new clients to expand the bank's presence in the segment.
- Ensure regulatory compliance.
- Manage risks appropriately.
Requirements
- Completed or near-completion Bachelor's degree in Administration, Finance, Economics, Accounting, or related field.
- Initial experience in banking/financial services, B2B sales, or corporate client service (ideally 1-3 years; relevant internships are valued).
- Minimum 2 years of commercial banking experience and/or SME client management (desirable).
- Knowledge of financial statements (desirable).
- Proven track record of achieving objectives (commercial, service, or productivity) and effective client management.
- Indispensable Microsoft Excel skills (basic, charts, calculations).
- Knowledge of SME products: business accounts, terminals/payments, collections, payroll, simple/revolving credit, guarantees, insurance.
- Credit fundamentals: payment capacity, credit bureau, basic company legal documentation.
- Basic knowledge of KYC/AML and data protection (according to local regulations).
- Basic conversational English (desirable).
- AMIB 1.5 certification (desirable).
- Availability to visit clients and undertake short trips as needed for the assigned portfolio.
Skills
- Customer-centric mindset
- Negotiation
- Trusted advisor
- Attention to detail
- Impactful and influential communication
- Product and market knowledge
- Risk identification
- Teamwork
- Results-oriented / Problem-solving
- Adaptability to change
Location
- Mexico
Work Type
- Full-time
- Onsite
Experience Level
- 1-3 years
- 2 years
Education Level
- Bachelor's degree
Benefits
- Direct hiring by the Bank
- Base salary
- Quarterly performance bonus
- Christmas bonus
- Vacation premium
- Life insurance
- Major medical expenses insurance
- Credits
- Discounts on Bank products
- Active participation in sustainability/social responsibility programs
- Discounts at over 9,000 establishments
- Career plan aligned with aspirations
- Extended paid leave for significant life events (wedding, new family member, bereavement)
- Comprehensive well-being, balance, and self-care programs
About the Company
- HSBC Mexico offers career development opportunities for individuals with excellent service attitude, customer focus, a passion for sales, and a desire to grow in the Commercial area.
- HSBC fosters a culture of dignity, respect, and inclusive equal opportunities.
- HSBC values diversity, collaboration, accountability, sound judgment, integrity, and execution.
- HSBC is committed to gender equality, continuous employee training, and the protection of labor and social rights.
- HSBC provides a leading benefits package in Mexico for employee well-being and work-life balance.
Equal Opportunity
- In HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities.
- In HSBC, we are focused on ensuring gender equality and continuous training for our employees, as well as protecting their labor and social rights.