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About the Role
Toll Helicopters is seeking an organised and proactive Resource Planner NOC to support crew rostering, workforce planning, and operational coordination across its rotary wing operations. This role will primarily be based out of Bankstown with days as required at Sydney Olympic Park.
Responsibilities
- Support the management and maintenance of helicopter crew rosters.
- Assist with workforce planning, crew availability tracking and roster administration.
- Coordinate leave management, training schedules and operational coverage requirements.
- Maintain accurate workforce records, crew compliance information and planning documentation.
- Support Fatigue Risk Management System (FRMS) administration activities.
- Assist with ASIC applications and aviation security administration.
- Provide operational reporting and workforce planning data to support decision-making.
- Support operational leaders with short-term crewing requirements and workforce coordination.
- Assist with onboarding activities, ride-along programs and workforce integration initiatives.
- Develop knowledge of CASA requirements, aviation compliance and crew resource planning principles.
- Provide administrative and operational support across the National Operations Centre.
Requirements
- Experience in administration, scheduling or operational coordination.
- Strong attention to detail and organisational skills.
- Excellent communication and stakeholder engagement skills.
- Interest in aviation operations and workforce planning.
- Experience with Air Maestro or similar aviation crew rostering system is highly advantageous.
- Must be entitled to work in Australia.
- Must be prepared to undertake pre-employment checks including a criminal history check and medical.
Skills
- Rostering
- Workforce planning
- Operational coordination
- Crew rostering
- Fatigue Risk Management System (FRMS)
- ASIC applications
- Aviation security administration
- Operational reporting
- Workforce planning data
- Onboarding activities
- Ride-along programs
- Workforce integration
- CASA requirements
- Aviation compliance
- Crew resource planning principles
- Administrative support
- Operational support
- Air Maestro
Location
- Bankstown
- Sydney Olympic Park
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Develop your career in a specialised aviation environment.
- Work alongside experienced operational and aviation professionals.
- Gain exposure to workforce planning, compliance and crew resource management.
- Support critical aviation operations across Australia.
About the Company
- At Toll, we do more than just logistics - we move the businesses that move the world.
- Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small.
- We have been supporting our customers for more than 130 years.
- Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries.
- We are proudly part of Japan Post.
- Toll Helicopters is an experienced provider of specialised mission-critical helicopter services and training for Government, Defence, and the civil sector.
- With extensive experience in operations, training and helicopter maintenance, our staff are some of the most highly experienced and well-trained aviation professionals in the country.
Equal Opportunity
- At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.