Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Personal Banker Associate 1 - Anderson Burnet role.

Rezi rewrites your resume against Fifth Third Bank's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Personal Banker Associate 1 - Anderson Burnet posting at Fifth Third Bank — free, in seconds.

About the Role

Selected candidates will become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program. This role focuses on using a consultative sales process to meet customer financial needs, acquire new households, and deepen existing relationships. The position involves processing teller transactions and platform staff duties, while maintaining a focus on risk management and positive customer experience.

Responsibilities

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions.
Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
Focus on cross-selling to existing customer base and engaging in outside sales activities as directed.
Establish close working relationships with assigned Business Partners, referring customers when appropriate.
Consistently meet/exceed customer experience and individual/team production goals.
Provide guidance to CSRs with respect to the sales and referral process.
Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
Act with confidence by answering customer questions and owning customer issues.
Maintain a position of trust and responsibility by keeping all business confidential.
Follow the Bancorp Code of Business Conduct and Ethics and other related policies.
Adhere to established policies and procedures while opening/servicing the full range of Retail products.
Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
Participate in the opening/closing process of the Financial Center or Bank Mart as directed.
Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

Requirements

College degree or work experience providing transferrable skills, or, combination of education and experience.
Experience in the financial industry preferred.
Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
Requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Skills

Sales
Customer Service
Financial Needs Assessment
Product Knowledge
Communication
Problem-Solving
Risk Management
Interpersonal Skills

Location

Austin, Texas 78757

Work Type

Onsite
Full-time

Experience Level

Entry Level

Education Level

College degree or equivalent experience

Salary/Compensations

Salary is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Benefits

Comprehensive benefits
Differentiated compensation offerings
Programs designed to support physical, financial, emotional and social well-being

About the Company

Fifth Third Bank connects great people to great opportunities.
We understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other.
Fifth Third Bank, National Association has an engaged and inclusive culture.

Equal Opportunity

Fifth Third Bank promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.