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About the Role
The Counter Sales Associate- HVAC position ensures that we maintain our commitment to deliver the best client service in the business. This teammate will ensure our customers are provided outstanding service for their orders, while ensuring sales and gross profit are maximized. This position is ideal for those who possess exceptional customer service skills and want to learn and grow within a thriving organization.
Responsibilities
- Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
- Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders.
- Evaluate customer’s needs and upsell product where appropriate to maximize sales
- Other related profit centre duties to support business needs
Requirements
- Minimum two (2) years’ customer service experience
- Able to safely lift upwards of 50lbs
Skills
- Strong interpersonal and relationship building skills
- Exceptional customer service and communication (written & verbal) skills
Location
- Lesmill Profit Centre
Work Type
- Full-time
Experience Level
- 2 years customer service experience
Salary/Compensations
- $40,000 to $55,000
Benefits
- Internal growth opportunities
- Access to training and development programs
- Medical & Dental coverage
- Pension and RRSP contribution opportunities
- Additional insurance coverage
- Student Loan Repayment Benefit
About the Company
- From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands.
- While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.
- Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.
- When you join Team Noble, success is in store for you, too!
- As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.
Equal Opportunity
- We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6344 with reference of the Job Title. We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly. Hiring Managers are responsible for reviewing applications and making all final hiring decisions. AI-assisted tools may be used from time to time to support the recruitment process.