Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Lease Up Coordinator role.
Rezi rewrites your resume against Conifer Realty LLC's job description. Free.
Tailor your resume to this Lease Up Coordinator role.
Rezi rewrites your resume against Conifer Realty LLC's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Lease Up Coordinator posting at Conifer Realty LLC — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Lease Up Coordinator posting at Conifer Realty LLC — free, in seconds.
About the Role
The Outbound Lease Up Coordinator is responsible for converting a large lottery list into qualified appointments by executing a disciplined outbound cadence of calls, texts, and emails. This high-velocity, scripted role focuses on daily contact volume, first-response time, and appointments set, with leases closed downstream by other teams.
Responsibilities
- Execute 45–60 meaningful outbound touches per day (calls, texts, emails, CRM notes) against an assigned segment of the lottery list.
- Sustain 10–15 live conversations per day and set 1–2 qualified appointments per day for the Intake Specialist.
- Respond to inbound leads in under 15 minutes during business hours, per the response-time SLA.
- Run an 8–12 touch nurture cadence over 21 days for every assigned name; document every touch in the CRM with disposition codes.
- Use Conifer-approved scripts, Fair Housing-compliant language, and lottery/eligibility pre-screening questions on every call.
- Schedule appointments directly into the Intake Specialist’s calendar with full lead notes attached (household size, income range, language preference, urgency).
- Confirm appointments 24 hours and 2 hours prior to reduce no-show fallout.
- Participate in the daily 15-minute pipeline standup hosted by the Community Manager.
- Escalate complex eligibility, accessibility, or compliance questions to the Community Manager.
Requirements
- High school diploma or equivalent.
- 1+ year of outbound calling, scheduling, sales development, or customer service experience.
- Demonstrated comfort with high-volume phone and text outreach (50+ calls/day).
- Strong written communication; professional phone presence.
- Reliable broadband internet (minimum 50 Mbps), quiet work environment, USB headset.
- Comfort with CRM software, scheduling tools, and standard productivity software.
- Ability to work scheduled evening shifts on a rotation to extend response coverage.
- Prior leasing, apartment marketing, or call-center experience.
- Familiarity with affordable housing, LIHTC, Section 8, or HCR-administered programs.
- Experience with lead-management platforms (Yardi RentCafé, Knock, Entrata, or comparable).
Skills
- Outbound calling
- Scheduling
- Sales development
- Customer service
- Written communication
- Phone presence
- CRM software
- Scheduling tools
- Productivity software
- Lead-management platforms
Location
- Remote
Work Type
- Temporary
- Remote
- Full-time
Experience Level
- 1+ year experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $21.00 - $24.00 per hour
About the Company
- Conifer Realty, LLC is a Property Management company.