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About the Role

Join Amgen's mission to serve patients living with serious illnesses by pioneering biotech advancements. As part of the Amgen team, you'll help make a lasting impact on patients' lives while transforming your career. This role is crucial in assessing business environments, developing strategies, and building strong relationships within complex partner organizations to support sales performance and brand strategies.

Responsibilities

Assess and diagnose the current business environment in assigned accounts.
Plan and execute actions for success in assigned accounts.
Work internally through the matrix team and externally with customers to develop strong relationships.
Support sales performance and brand strategies at multiple touch points and levels within complex partner organizations.
Develop and execute innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner.
Serve as Amgen Bone Health contracting point.
Lead contract delivery, business reviews, and performance tracking.
Coordinate with GPOs and large Rheumatology Networks.
Serve as lead for post-fracture care initiatives.
Monitor Amgen business performance across the portfolio.
Identify drivers/barriers and coordinate pull-through initiatives across field teams.
Provide actionable field intelligence and recommendations to Amgen home office.
Partner closely with Market Access Team Account Executives in shared accounts.
Identify and resolve contracting/membership/channel issues.
Provide field insight and recommendations to Pricing, Brand, and GPO teams.
Shape the environment, including exploration of Alternate Sites of Care, Injection Sites, and value-based partnerships.

Requirements

Doctorate degree & 2 years of sales experience and/or related account management experience
Master's degree & 4 years of sales experience and/or related account management experience
Bachelor's degree & 6 years of sales experience and/or related account management experience
3+ years of account management and/or public payor experience
Resides in the geography and has established relationships with the key accounts/customers
Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
Clinic, hospital, access environment, applicable competitors, specialty experience
District Management / Reimbursement / managed care experience
Demonstrates solid understanding of the current marketplace and trends
Knowledge of payor systems, billing, coding and reimbursement processes
Knowledge of CMS policies and processes
Documented ability to work with sales force to resolve payor related issues
Clear understanding of buy and bill process
Proven ability to think strategically and develop, execute and monitor strategic business plans
Demonstrated ability to engage, influence, and lead cross-functional teams
Demonstrates leadership ability with a focus on influence, impact and leading without authority.
Identifies key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts, then cultivates relationships with these key decision makers
Identifies and procures appropriate company resources to achieve account objectives.
Analyzes, interprets and draws insights from clinic economics/financial performance.
Analyzes, interprets and draws insights from varying data sources
Successfully navigates through clinic reimbursement.
Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD)
Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process
Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
Thrives in a fast-paced environment handling multiple competing priorities
Approaches challenges with a solution-oriented mindset
Takes initiative, imparts energy and enthusiasm, and works in teams
Exhibits a broad range of computer skills

Skills

Sales
Account Management
Public Payor Experience
Healthcare Sales
Marketing
Buying Processes
Decision Making
Clinic Operations
Hospital Operations
Access Environment
Competitor Analysis
Specialty Experience
District Management
Reimbursement
Managed Care
Marketplace Trends
Payor Systems
Billing
Coding
Reimbursement Processes
CMS Policies
Buy and Bill Process
Strategic Planning
Cross-functional Team Leadership
Influence
Impact
Leading Without Authority
Relationship Cultivation
Resource Procurement
Financial Performance Analysis
Data Analysis
Clinic Reimbursement Navigation
Public Payor Activities
Local Coverage Determination Processes (LCD)
Hospital Committee Structure
P&T Process
Treatment Protocols
Discharge Protocols
DRG Reimbursement
Hospital Reimbursement Process
Networking
Negotiation
Presentation Skills
Written Communication
Verbal Communication
Computer Skills

Location

San Jose, CA
San Francisco, CA
Fresno, CA

Work Type

Field Sales

Experience Level

2 years of sales experience and/or related account management experience (with Doctorate)
4 years of sales experience and/or related account management experience (with Master's)
6 years of sales experience and/or related account management experience (with Bachelor's)
3+ years of account management and/or public payor experience
7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making (with Advanced Degree)

Education Level

Doctorate degree
Master's degree
Bachelor's degree
Advanced degree (e.g. MPH, MBA, PharmD, etc.)

Salary/Compensations

159,488.05 USD - 215,777.95 USD

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical, dental and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models

About the Company

Amgen's mission is to serve patients living with serious illnesses.
Since 1980, Amgen has pioneered the world of biotech in its fight against the world's toughest diseases.
Amgen focuses on four therapeutic areas: Oncology, Inflammation, General Medicine, and Rare Disease.
Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions.
Amgen's award-winning culture is collaborative, innovative, and science-based.
Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients.
Together, Amgen competes in the fight against serious disease.

Equal Opportunity

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
Amgen will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.