Senior Change & Communications Consultant at Avant | AU | Rezi

Senior Change & Communications Consultant at Avant

Senior Change & Communications Consultant

Avant · AU

1 weeks ago

Senior Change & Communications Consultant

Avant · AU

12 days ago
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About the Role

This role is an opportunity to join Avant's People & Culture team, focusing on delivering people-centred change initiatives. You will partner with leaders and teams to support organizational, process, and technology changes by developing and implementing practical change, communication, and learning solutions. This hands-on role is ideal for someone who enjoys stakeholder engagement, simplifying complex information, and driving employee adoption of new ways of working.

Responsibilities

  • Partner with People & Culture, project teams, and business stakeholders to assess change impacts and develop people-centred change strategies.
  • Design and deliver change and communication activities aligned to organizational priorities and project milestones.
  • Create engaging communications and change materials, including key messages, FAQs, leader briefing packs, presentations, intranet content, toolkits, and stakeholder updates.
  • Translate complex business, process, policy, and technology changes into plain-English communications.
  • Build strong relationships across the organization to gather insights, validate messaging, and support engagement.
  • Support leaders and managers with tools, resources, and guidance to lead their teams through change.
  • Develop role-based learning and enablement materials, including facilitator guides, training presentations, quick reference guides, user guides, videos, and digital learning resources.
  • Support the planning, coordination, and delivery of learning and engagement activities.
  • Monitor employee readiness, adoption, and engagement, refining approaches based on feedback.
  • Create sustainable resources to support ongoing capability development and transition to business-as-usual operations.
  • Explore opportunities to leverage AI-enabled tools to enhance learning experiences, content creation, and employee engagement.
  • Contribute to the development and improvement of change management frameworks, tools, and resources.
  • Champion consistent change management practices and support the uplift of change capability.
  • Support organizational development, employee experience, culture, and workforce transformation initiatives.
  • Partner with stakeholders to improve the accessibility, usability, and governance of people-related content and resources.

Requirements

  • 8-10 years' experience in change management, organizational development, employee engagement, internal communications, learning, or transformation environments.
  • Experience supporting organizational, technology, or business process change initiatives.
  • Strong written communication and content design skills, with the ability to simplify complex information.
  • Demonstrated experience creating a wide range of change, communication, training, and learning materials.
  • Excellent stakeholder engagement and relationship-building skills, with the ability to influence and collaborate across all levels.
  • Strong facilitation, presentation, and workshop delivery skills.
  • Ability to manage multiple priorities and deliver outcomes in a fast-paced environment.
  • Strong Microsoft 365 skills, particularly PowerPoint, Word, SharePoint, and Teams.
  • Confidence using AI-assisted tools to improve content quality, learning experiences, and delivery efficiency.

Skills

  • Change Management
  • Organizational Development
  • Employee Engagement
  • Internal Communications
  • Learning Design
  • Transformation
  • Stakeholder Engagement
  • Content Design
  • Facilitation
  • Presentation
  • Workshop Delivery
  • Microsoft 365 (PowerPoint, Word, SharePoint, Teams)
  • AI-assisted tools

Location

  • Australia

Work Type

  • Full-time

Experience Level

  • 8-10 years

About the Company

  • Avant is Australia's leading medical defence organisation with over 130 years of experience protecting medical professionals.
  • Avant represents 90,000 health practitioners and medical students, delivering market-leading products and services.
  • The vision is to be the most trusted professional partner supporting doctors throughout their lives and careers.
  • As a mutual organisation, Avant is owned by members and run for their benefit, with members at the centre of all operations.
  • Avant plays a community role by advocating for healthcare system improvements and delivering education and research.
  • Avant has approximately 1,100 staff, with over 50% of Australia's doctors as members.
  • Avant delivers annual revenues of $445 million and net assets of ~$1.4 billion.

Equal Opportunity

  • Avant supports doctors serving Australia's diverse communities and values diversity in its workforce.
  • Applications are welcomed from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
  • Avant provides an inclusive workplace where everyone can succeed.
  • Adjustments during the recruitment process can be requested by contacting careers@avant.org.au.