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About the Role
The Robotics Clinical Specialist is part of our Technology Launch team and will promote and support technology-centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist will educate, train, and assist key stakeholders in the sustainable use of technology, helping customers achieve their technology program goals.
Responsibilities
- Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
- Partner with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attending system installation, providing in-service to relevant facility staff, training local implant sales colleagues, and providing clinical support during enabling technology cases.
- Support advanced technology upgrades as required.
- Responsible for key administration duties.
- Promote the highest levels of customer satisfaction through timely response to customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Attend annual trainings as required.
Requirements
- Proven track record of achieving strong results.
- Strong interpersonal and communication skills.
- Strong presentation and demonstration skills.
Work Type
- Up to 75% travel
Experience Level
- Minimum of 2 -3 years of clinical sales experience or one year of orthopedic sales or case coverage experience
Education Level
- Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred.
- Associate’s degree with equivalent experience will be considered.
Salary/Compensations
- Base salary of $85,000 - $95,000 USD with a $50,000 USD incentive
Benefits
- Development opportunities
- Robust employee resource groups (ERGs)
- Flexible working environment
- Location specific competitive total rewards
- Wellness incentives
- Culture of recognition and performance awards
About the Company
- At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward.
- As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
- As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world.
- We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
Equal Opportunity
- EOE/M/F/Vet/Disability