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About the Role
Provide employment counselling and support services to individuals seeking to gain and retain employment within their field or a related field.
Responsibilities
- Provide individual employment counselling and program referrals, including the ability to complete common assessments.
- Assess client needs and develop service plans that demonstrate the coordination of appropriate interventions that support employment goals.
- Interview and assess clients for the appropriateness for the JVS Toronto programs including Employment Service.
- Demonstrate outcome-focused case management ability; applying knowledge of current local labour market trends, and community services and resources.
- Maintain complete client case files in compliance with the IES model requirements; monitor clients’ progress with ongoing follow-up.
- Interview and assess clients for a variety of employment backgrounds, including ensuring clients have an appropriate resume, interview readiness, job search skills, etc.
- Assist clients in securing and maintaining employment, including advocating for client’s successful placement and job retention.
- Coordinate provision of services with the Job Development team, including advocating for client’s successful placement and job retention.
- Provide clients with information and referral services both internally and externally, and assign financial employment supports.
- Assess, discuss and administer Better Jobs Ontario applications involving a review of eligibility, financial feasibly, etc.
- Promote IES, including identifying and supporting opportunities for itinerant services with community partnerships.
- Inform participants regarding the Internet, social media and other tools for further career training and job search success.
Requirements
- Bachelor’s degree or Post Graduate Certificate in Counselling or Social Services with placement experience, or a related degree with 3-5 years of counselling experience.
- International degrees must be evaluated for Canadian equivalency.
- 1-2 years of recent counselling experience in an Employment Ontario or Integrated Employment Services (IES) environment.
- Demonstrated problem-solving skills.
- Strong verbal and written communication skills.
- Sensitivity to diversity; strong interpersonal skills and the ability to effectively deal with many personality types.
- Experience using CAMS, Salesforce, CaseFLO/ FFAI.
- Knowledge of the local community.
- Experience providing services to people with disabilities and/or mental illness.
- Computer literate; the ability to learn systems used by the agency or funder.
- A clear Criminal Record and Judicial Matters Check is required for this position.
Skills
- Counselling
- Social Services
- Case management
- Labour market trends analysis
- Community services and resources knowledge
- Resume writing
- Interview readiness
- Job search skills
- Client advocacy
- Information and referral services
- Better Jobs Ontario application assessment
- Internet, social media, and career training tools knowledge
Location
- Toronto Centre
Work Type
- Full-time
- One-year contract
Experience Level
- 3-5 years of counselling experience (with related degree)
- 1-2 years of recent counselling experience in an Employment Ontario or Integrated Employment Services (IES) environment
Education Level
- Bachelor’s degree or Post Graduate Certificate in Counselling or Social Services
- Related degree
Salary/Compensations
- $57,775 to $58,933
Benefits
- Three weeks of paid vacation
- Paid sick time
- Personal wellness days
- Family-related leave
- Health and dental benefits plan
- Employee Assistance Program
- Defined benefit pension plan with employer contributions
- Corporate discounts
About the Company
- JVS Toronto empowers individuals through employment, career development, and assessment services.
- Founded in 1947, JVS Toronto has assisted thousands of individuals annually.
- The organization partners with businesses to help them find talent.
- JVS Toronto is a registered charity that offers many services at no cost.
- The Integrated Employment Services (IES) program, funded by MLITSD and managed by WCG, provides employment services to unemployed individuals of all ages, financial backgrounds and skills.
- IES offers one-on-one employment counselling, employment workshops, job development/placement services, and job retention supports.
- IES collaborates with other programs to streamline client referrals.
Equal Opportunity
- JVS Toronto is an Equal Opportunity Employer.
- We embrace diversity and encourage all qualified candidates to apply.
- Accommodation is available at any stage of the recruitment process.
- AI-enabled tools may be used for resume screening and candidate matching, but applications are reviewed by a hiring team member.