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About the Role

Responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained. Contributes to store sales and profitability by effectively managing all aspects of the Grocery Department such as stock levels, inventory, and guest service.

Responsibilities

Ensures that product is within date, rotated and properly displayed according to the assigned planogram.
Provides exceptional guest service on the sales floor by greeting, acknowledge & reacting to guest needs.
Assists with unloading product from pallets and organizes stock room.
Ensures proper presentation of products on the store shelves and in cases.
Observes sales floor conditions; takes action to correct areas of opportunity.
Maintains appropriate inventory levels and ensures accurate pricing on products received and sold.
Communicates and works collaboratively with Store Director, Grocery Department Manager and all Grocery associates to maintain standards and exceed guest expectations.
Assists guests with locating items on and off the sales floor, providing product suggestions and alternatives when appropriate.
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received.
Contributes to overall cleanliness of the department by sanitizing, organizing, and cleaning work areas, shelving, and sales floor as needed.
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Other duties as assigned.

Requirements

Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment.
Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor.
The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
The associate must have full range of upper body motion in order to lift product.
Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
The position requires the associate to lift up to 40 pounds on an occasional basis.

Skills

Guest service
Inventory management
Stocking
Product display
Sales floor observation
Pricing accuracy
Communication
Problem resolution
Cleanliness maintenance
Quality standards adherence
Interpersonal skills
Safety compliance
Equipment operation

Location

New London, WI

Work Type

Full-Time

Benefits

Associate Discount: 15% off grocery purchases for you and your immediate household.
Weekly Pay
Premium Pay on Sundays and select holidays for part-time and full-time associates.
Two-Week Advanced Scheduling
Vision Insurance
Dental Insurance (two coverage options)
Paid parental leave (3 weeks)
Fitness reimbursement program
Employee Assistance Program (EAP)
LEAPCare Care Coaches
401(k) with annual discretionary match

About the Company

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value.
Operates over 40 full-service supermarkets across Wisconsin.
Prioritizes its associates, reflected in daily interactions, guest treatment, and extensive associate benefits and programs.
Dedicated to providing an environment of mutual respect where equal employment opportunities are available to all.
Committed to building a top-notch team of skilled, experienced, and service-oriented associates.
Believes an inclusive environment for teammates of all backgrounds and perspectives strengthens its ability to serve guests and communities.
Seeks to recruit, develop, and retain the most talented people.

Equal Opportunity

Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.