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About the Role
Wired Orthodontics is seeking a Treatment Coordinator to join our growing team. This role is responsible for educating new patients on treatment options, managing financial arrangements, and building strong patient relationships.
Responsibilities
- Present orthodontic treatment plans, educate patients on the plan of treatment, and overcome objections.
- Understand the practice's policy on working with financials to educate patients on their payment options.
- Work pending reports and follow up with potential patients to schedule treatment.
- Prepare for patient exams.
- Follow up with patients to set up consultations or begin treatment and keep schedules full.
- Coordinate patients referred to specialists for care prior to treatment as necessary.
- Assist in Local Store Marketing and community events.
Requirements
- High School diploma or equivalent required; College education preferred.
- Minimum one (1) year experience in sales or other service industry required.
- Bilingual a plus, but not required.
- Ability to build rapport with patients.
- Ability to establish and maintain good working relationships with patients and coworkers.
- Excellent sales skills.
- Ability to talk to a person, not at a person.
Skills
- Outgoing
- Approachable
- Empathetic
- Proactive
- Adaptable
- Excellent written and verbal skills.
Experience Level
- Minimum one (1) year experience in sales or other service industry required.
Education Level
- High School diploma or equivalent required
- College education preferred
Salary/Compensations
- Competitive salary plus Bonus Opportunity
Benefits
- Medical, dental, vision and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
About the Company
- We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
- We offer every Team Member the opportunity to be a part of something bigger.
- We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond.
- We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.
- This is the perfect opportunity to grow with an expanding organization!