Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Family Shelter Assistant Manager role.
Rezi rewrites your resume against Volunteers of America Upstate NY's job description. Free.
Tailor your resume to this Family Shelter Assistant Manager role.
Rezi rewrites your resume against Volunteers of America Upstate NY's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Family Shelter Assistant Manager posting at Volunteers of America Upstate NY — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Family Shelter Assistant Manager posting at Volunteers of America Upstate NY — free, in seconds.
About the Role
The Assistant Manager supports the Shelter Manager in the day-to-day operations of the Family Shelter, ensuring a safe and supportive environment for families experiencing homelessness. This role helps provide long-term solutions to homelessness, addiction, incarceration, and poverty.
Responsibilities
- Assist in the day-to-day management of all aspects of the family shelter program, including leading the team in the Manager’s absence.
- Assist with necessary paperwork, reporting, and programming of the shelter.
- Assist with inventory tracking and spending monitoring.
- Maintain accurate shelter census reports.
- Assist in auditing and quality control for files.
- Prepare reports as needed for the shelter manager.
- Support Shelter manager with onboarding and ongoing supervision of shelter staff.
- Assist Shelter Manager with facilitating staff meetings, staff development, and training.
- Support shelter manager with staff scheduling.
- Share on-call emergency responsibilities.
- Interact with clients in a compassionate and empathetic manner to address immediate needs and concerns.
- Collaborate with other shelter team members to ensure cohesive service and program delivery.
- Participate in ongoing training to stay informed about best practices in homeless services.
- Be available to work evenings and weekends as applicable.
- Perform other duties as requested to benefit clients and programs.
Requirements
- Associates degree and 3 years work experience in Human Services, preferably an Emergency Shelter or 24/7 setting.
- Minimum of one year supervisory experience preferred.
- Valid Driver’s License with good driving record.
- Knowledge of homelessness issues, trauma informed care and best practices in shelter management.
- Ability to make decisions under pressure, work collaboratively with a diverse team and take ownership of program.
- Strong working knowledge of computers and programs, including Word and Excel.
- Experience with HMIS and grant programs is a plus.
Skills
- Trauma Informed Care
- Motivational Interviewing
- Person centered approach to service delivery
- Computer proficiency
- Microsoft Word
- Microsoft Excel
- HMIS
- Grant programs
Location
- Rochester, NY
Work Type
- Full Time
- Onsite
Experience Level
- 3 years work experience in Human Services
- 1 year supervisory experience
Education Level
- Associates degree
Salary/Compensations
- $63000.00 - $65000.00
Benefits
- Competitive Pay
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Company Paid LTD Insurance
- 403(b)
About the Company
- Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services.
- We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.
Equal Opportunity
- Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.