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About the Role
The Step Up & Verification (SUV) product team defines the vision and strategy for a tool portfolio that mitigates fraud while enhancing customer experience and enabling secure customer access. This Manager of Product role is responsible for defining the vision, strategy, and roadmap for Authenticator/Tool Innovation, establishing an innovation pipeline to validate cutting-edge capabilities and partnering with cross-functional teams to deliver high-impact launches.
Responsibilities
- Establish an innovation pipeline to validate cutting-edge capabilities such as biometric re-verification and mobile driver's licenses.
- Partner closely with cross-functional fraud, tech, design, and risk teams to deliver high-impact, well-managed launches.
- Define and execute a process to graduate new proofs of concept to scaled production solutions.
Requirements
- Currently have, or be in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing.
- OR Bachelor's degree in any field and at least 3 years of Product Management experience.
- Experience translating business strategy and analysis into consumer facing digital products.
Skills
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Location
- Chicago, IL
- McLean, VA
- New York, NY
- Richmond, VA
Work Type
- Hybrid
- Full-time
Experience Level
- Manager
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- Chicago, IL: $149,800 - $171,000
- McLean, VA: $164,800 - $188,100
- New York, NY: $179,700 - $205,100
- Richmond, VA: $149,800 - $171,000
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
About the Company
- Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
- Capital One believes its portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.